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February 2024 by Alexander Sanders
Absolutely terrible experience. I drove here from Logansport and called ahead of time to verify they would take my CashApp which they said they would. When I got there they refused to accept my CashApp card and I even tried several more cards like QuickBooks and PayPal which they would not accept. I even tried to use another persons card and they wouldnt take that unless it was a credit card. What forms of payment do they actually take? It's very frustrating driving all the way there and they verify ahead of time they can take these payment methods but then don't. I had plenty of money in my account but they wouldn't take it. On top of all this they will allow you to make reservations online but then there aren't any vehicles available. I had to call several times days before to verify I could get a vehicle. So at the end of all this don't rent through Enterprise. Find a different company, or start your own rental car company. They will do everything but work with you. Horrible horrible experience. Oh, and you can't pay with cash either.
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January 2024 by Dauntless Society
Chris and Wynn did a fantastic job! Helped me find the perfect rental. They were very kind and I will definitely be back the next time I need another rental because of them.
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January 2024 by Amanda Sanders
The Enterprise in Logansport indiana was great! My car literally broke down 15 minutes before close and they got me into a rental so I could go home!
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January 2024 by Monik Springer
Jesse is always a pleasure to work with!
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January 2024 by Renee Kilgour
Very helpful and quick when I needed a rental. Nice clean car!
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January 2024 by Edgar J Montero
Great customer service, very easy and fast to rent from this location.
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January 2024 by Niki Howell
Very prompt service. I was on the road in 15 minutes! Very friendly staff.
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December 2023 by Aaron Shouse
Austin and Chase were both extremely helpful and knowledgeable throughout the entire process. I rent multiple times a year from Enterprise and will continue to do so. Thanks Fellas.
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November 2023 by Savannah
So, Adam and Chris are saint-like. Enterprise is very transparent as a company. I had some concerns about billing, and they were extremely patient and kind in explaining everything to me, even though it was a complete misunderstanding on my part. Good people. Good company.Oh, and bonus I got to drive an awesome Dodge Charger!
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November 2023 by Jackie Mullenix
Our experience with car rental. Enterprise made it very easy with the paperwork. All employees were very nice and helpful. The return of car was also easy. We will defiantly be back . Thank You
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November 2023 by Seth Damas
The Kokomo location has next level customer service. They always go out of their way to try and accommodate my requests. Best rental experience I have ever had!
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October 2023 by Ryan Fernung
Outstanding customer service! Phone was answered immediately, an eta was set, and all procedures were followed concisely! Austin took the time to ensure all my needs were met from the moment I entered to driving away with the rental. I would HIGHLY recommend this place as well as Austin's phenomenal service!
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October 2023 by Ron Wyatt
Very accommodating. It was a smooth transaction and the vehicle was exactly as we requested. We have always had positive experiences with Enterprise.
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October 2023 by Ron S.
Outstanding service! Austin helped me but all the young men working that day were courteous and chatting with me. I needed to upgrade to a larger vehicle for a long drive and they went above and beyond to get me into the vehicle I needed. Great experience.
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September 2023 by Kennie J.
Jesse and Adam have provided top notch service every time I have a rented from this location. They have went above and beyond to meet my needs.
