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May 2023 by Anastasia Churchill
I have attempted to call JH on multiple occasions (Kokomo Branch) and cannot ever get ahold of anyone. They filed my 2020 and 21 taxes and said they filed for the Stimulus for me but I haven't receive one dime of it. I thought it was included in my actual tax return, but upon investigation (looking at the irs website with my tax info) I was paid ZERO for payment 1, 2, and 3. I am furious that I entrusted them to do my taxes and they lied. The financial and emotional hardship it has caused me is indescribable. If I had not prepared my taxes online this year I never would have known. I would not recommend using their services.
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May 2023 by Abraham Mcgrew
Kimberly Duane was amazing like she is every time an amazing person to talk to very professional and sweet
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April 2023 by LESA HERRING
Made my appointment online when I arrived there was no waiting. Mrs Nicole was friendly and knowledgeable. Their fees are comparable to others. The office space was clean and spacious. Waiting area was child friendly as well.
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April 2023 by Ida Kingery
Kim was absolutely wonderful, she took the time to explain everything n answered every question,,,very kind and patient ,,made me feel comfortable ?
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April 2023 by Octosquid Enormously
Used to do my own taxes, then started a family and things became a little more complicated so I started going to Jansen's. Was fairly happy for a while, and then they started consistantly making errors for 3 years straight so we tried Jackson and Hewitt for our 2021. They were pricy...but extremely friendly and more importantly...knowledgeable and accurate. And once again with 2022...they caught the issue that made our returns delay with Jansen. Kim did an amazing job and we will be back for our 2023 returns next year! They don't take on more than they can handle which I think was the problem in the end with Jansen's.(If you are curious what the issue was, it is a 2008 first time homeowners loan they did for a short time with Obama during the housing crash. Was a great time to buy a house and then get 10k to fix it up! I got a $115k house for $66k and was able to fix it up...mostly. Not many people did it so it was easy to miss if you were just pushing people's papers through asap.)
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April 2023 by Heather King
Kim was amazing!! She made me feel very comfortable and she was quick and very very helpful!!! I will definitely go back to her!
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March 2023 by Jalinda Bentley
We usually go to H&R but have been unhappy every year. This year we went to Jackson Hewitt and was super happy with our service. Super nice ladies.
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February 2023 by Ramona Wade
I made an appointment with my tax preparer. She promptly welcomed me. There was no wait. Because I was a previous client all my information was in the system. She was very knowledgeable and informed me of the discount that was offered to me from my employer. So pleased to not have to pay the full amount.The visit was uneventful and speedy. Just my style.Thank you, Jackson Hewitt
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February 2023 by dawn vanness
Kim was amazing ❤️ such a sweet and professional woman. I highly recommend asking for her. She made us feel like family, and was extra careful to make sure we got the biggest refund possible.
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February 2023 by Brookelyn Williams
LOVE THIS JACKSON HEWITT!! My husband and I walked in without an appointment and Kim was able to help us right away! She was very professional and quickly got us our refund! Highly recommend using this tax service!
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February 2023 by Dustin Clarkston
I called last minute about filing my taxes due to having issues filing online myself and she told me to come in right now even tho they was closing soon. Allison was absolutely amazing and very friendly and took care of me when she could have been going home. Not going anywhere else.
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February 2023 by Kellie Holt
I Literally Love Going to Jackson Hewitt! I used to prepare my taxes online and after going to them ONE time I’ve been hooked ever since! Been filing with them for 4 years strong! If you’re in a hurry and don’t have time to go in, you can drop them off and meet with them later , Or do a virtual if you’re not feeling well or just being precautious. It’s super convenient . Their fees are Affordable and they Go above an beyond to find and get you the Maximum Refund and with their Advanced Refund , you don’t need Great Credit to Qualify, Plus you get it the same day you file! Recommend 10/10 when it comes to having your taxes done right! Thanks Jackson Hewitt!
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February 2023 by Breanna Patterson
My fiancé had several W-2s from a few different states do to traveling for work and Kim was very helpful and answered all of our questions! We will definitely be coming back to her next tax season
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January 2023 by Ashley Baldridge
Kimberley at Jackson Hewitt is super nice and she helps with any questions you have!! We have been using Jackson Hewitt for 7 years and have never had any issues.
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December 2022 by Heather R Workman
Very expensive, went to new location in Kokomo. Waited over 2 hours for my appointment. Only had 2 people working. One employee only waited on 2 different people while there. Both had gotten there after I had????? Seriously?!
