O'Reilly Auto Parts store #1997 in Kokomo, Indiana, offers a wide range of auto parts, tools, and accessories. Located at 3201 South Lafountain Street, the store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and build custom hydraulic hoses. Customers appreciate the staff's helpfulness; employees often take the time to assist with finding the right parts, even ordering items if necessary. They are patient and willing to show customers how to do certain repairs, making the experience more comfortable. The store also offers a free Loaner Tool program for those in a hurry, with a refundable deposit. Customers note that having an account can help reduce costs. While some feedback indicates that staff can sometimes seem unwelcoming or overconfident, overall, the store is praised for its accurate parts and helpful services. With many locations nationwide, this O'Reilly Auto Parts provides a convenient and service-oriented experience for local drivers.
Michael and the staff went above and beyond helping me with my car part needs and even aiding me during the installment process. I'm very impressed and happy with the service I received. I will definitely be a loyal customer here from now on.
April 2024
They are very helpful and they will order stuff if they don't have it. The gentleman looked some parts up for us and found what we was looking for. He took his time with us and was very patient. He even went outside to show us how to do somethings. Will go back.
April 2024
I go to this location a lot they are always friendly and helpful
