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June 2023 by Taylor Miles
Came two days in a row for a gun purchase to be told each day they didn’t have their login credentials for the computer. Disappointing to pay employees and make no sales the whole day. Will not go back for any future purchases.
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April 2023 by Audrey H.
I bought a pair of boots and one wasn't the same size. Went inside, told the employees, got my other boot in the right size and everything was fine. Got out to my car and the boss came out to my car and made it look like I was stealing. He demanded me to come back inside so he can check it out. Everyone was giving me looks thinking I stole, it was honestly humiliating. He told me it was practically my fault, when it was in fact the employees. He was blaming it on me that I should've told someone, when in fact 3 employees knew what was happening. TRAIN YOUR EMPLOYEES BETTER!!!! Will never come back to this store again! They treated me like a damn criminal.
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April 2021 by John R.
Customer service obviously is not high on their priority with their staff working the front desk or floor. They spend more time trying to avoid helping customers than I do helping customers is what I have found. I asked a question about Ordering several bags of grass seed and you would swear I inconvenienced them and ruin their day. I took my business elsewhere. Unfortunately over the last three years the business has continued to not be customer oriented in my opinion
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September 2020 by Brittany N.
Gun barn department is so slow! Ordered a gun online and it took over an hour wait just for them to ask me what I needed. While waiting still, he checked someone out with ammo... but when I first got there to grab ammo he told me to go to the front to check out. They were very rude and unprofessional, maybe because I'm a woman or I already spent my money with them so they didn't mind me waiting.
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September 2019 by Brad S.
Went to Rural King to purchase a firearm after thoroughly reading their price match guarantee. Their price match guarantee clearly states that they "will match any local competitors printed or online ad." It further states "their sale is our sale." Dunham's had the firearm cheaper to begin with and also had the $50 off any handgun over $499 sale going on. I would typically rather purchase a firearm from Rural King, but not willing to pay them 12% more for the exact same firearm. The manager I dealt with called the store manager and because Dunham's didn't have one in stock, they would not honor the price. I will not be buying any more firearms at Rural King. Their price match policy is false advertising.
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December 2018 by Tom B.
You people are terrible in the customer service/friendly department. I may not return to your nastiness.
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October 2018 by Rick G.
I love the Rural King. I just like to go and wander, and I always end up taking something home I didn't know I needed. Their store brand jeans are inexpensive and durable. I recently was looking for a new pair of hiking boots, and decided to check Rural King out, and found a pair that are serving me quite nicely, again, store brand, again, for a very reasonable price. This store looks a bit more unkempt than some of the other Rural Kings I've visited, still, we enjoy shopping here.
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February 2018 by Daniel D.
Came to the Kokomo location to do some shopping with the kids and was treated as a criminal as soon as I entered the building. I was told to either leave my 7 month olds diaper bag either at customer service or leave the store. I questioned this and was told again to leave the bag at customer service or leave. I reached out to Rural Kings corporate office and they stated no diaper bags, duffel bags, or even a woman's purse will be allowed in this location. Thank you for treating me and my family as criminals.
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December 2017 by Marty J.
great store ,fresh local honey,car parts and accessories to gloves ,tools ,and clothes
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February 2017 by J Parker
Good variety of dog food good fair cost
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October 2014 by Beth Chorrushi
Free Popcorn
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August 2013 by Kat M
They carry cinnamon licorice.
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August 2013 by Kimberley Hendricks
Love this place
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June 2013 by Allison Morgan
They have the best prices on guns and ammo!
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April 2013 by Scott Pyle
They carry Jolt Cola, Cheerwine, Farmington Chips, and live chicks! What more could you ask for?
