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July 2023 by Carla T
The location is very difficult to maneuver, they closed a relatively new branch, which was much more easily accessible...
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December 2022 by Candace Staton
It's no wonder you get a 3 star rating your customer service is substandard to say the least. I'm closing my account tomorrow. And I hope whoever hung up on me is there because I'm going to request she's the one that closes the account out and see if she has the same energy face to face as she did getting snarky on the phone. Their awful attitudes is the reason a opened an account elsewhere and a majority of my money is at a different bank. I banked here when it was Salin for 18 years. Now I no longer want to do business with them.
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September 2022 by Fizzi Kat
WORST BANK EVER. I had to get my car loan through this terrible bank. Every single month I have had problems making my payments. I’m never able to sign in, or my information needs changed but when I change my information it STILL won’t let me pay online. When you call it’s a $10 fee even though it’s not your fault you can’t pay. DO NOT GET YOUR LOAN THROUGH THIS BANK. It is THE WORST. I can’t wait to switch banks for my loan. I literally can’t express just how much I hate this company.
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July 2022 by Zach Stevens
Poor customer service. No wonder they have locations closing all the time. They closed a location near me (not Kokomo) and then I didn't deposit into savings for awhile.... They then charge $19.50 for having a dormant account after they have been using my money. Their problem not mine! Don't bank here! So many other options available. Way better when it was Salin bank.
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July 2022 by Andrew Schaeffer
Wish you could give zero this bank is a joke.
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January 2021 by Superstarhuw u
It is a great bank first of all! The branch on Washington Street downtown has the friendliest tellers an workers!! They are open right now, by appointment only or the drive thru has a talk to a teller option.
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November 2018 by lisa stodgell
Mobile website is down, and this bank kinda stinks
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August 2018 by Tim Antczak
They are banksters they will steal your money
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March 2018 by Angela Miller
I have been with this bank for 10 years and I wouldn't change a thing I love this bank and the people are so nice and help when you need it. Thank you Salin Bank 112 south Washington st.
