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February 2023 by Trent R
Went there two hours before closing. He told me that he didn't have time to do my tires because he was by himself. However, there were zero vehicles inside the shop to be worked on. Maybe he was just mad because he had to work by himself ?♂️. But I think two hours would have been more than enough time.
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December 2022 by Dave R.
I like the Sam's in Kokomo but would honestly rather drive the 45 minutes to Costco. 1: at Costco I am not accosted by some idiot from AT&T as I walk in the door. These clowns need to calm down and back the hell off! Sam's Club should understand that I am paying to be there and should not be harassed by a third party sales person every time I walk through the bloody door. 2: meat area is A LOT better organized at Costco. Since the remodel at this Sam's began months ago there are still a lot of empty bins and I never know from one visit to the next where things will be. Kind of like Walmart... 3: no pharmacy. I know they are working on it but what's the hold up? 4: just overall disorganization. 5: Safety. I should have led off with this. The forklifts should be utilized when customers are not present. My wife and I have experienced several near-misses despite the lackadaisical "spotters" supposedly watching out. This is an 8500 pound piece of potential death rolling down an aisle around people who have likely had no exposure to such danger. Do you really want THAT lawsuit? At the end of the day, this Sam's is not up to par and management really should be scrutinized for the multiple oversights.
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May 2022 by Candace Williams
Today a very nice young man named Zach helped with my puchase of 6 ferns. He went out of his way to make sure that I had what I needed. He deserves a raise!
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April 2022 by Ben Willis
Team Lead Malyssa in produce treats her associates with disrespect. She should not be a team lead
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December 2021 by Code T.
12 minutes to pump 13 gallons. This happens often. This is premium gas if it matters.
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September 2021 by T Ferguson
Exceptional service and a great price. Zach in particular is just excellent. If I was starting a business, any business not just auto related, I would be hiring him.
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August 2021 by Patti Patrick
Always great deals on the everything, and super helpful associates.
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July 2021 by Andrea Nommik
We stopped to get gas at Kokomo branch & were refused access to the store to use the restrooms unless we upgraded our membership!!! apparently we weren't allowed in for another 10 minutes- THIS WAS A TERRIBLE WAY TO TREAT MEMBERS & SENIOR CITIZENS- SHAME ON YOU
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June 2021 by John F.
Not a lot to compare Sams Club to. I have had my membership for several years and shop there about every two weeks. I like having the opportunity to start shopping early but that has been taken away since the Demo-virus began. They are real good about rotating seasonal items one the main floor. I just bought two camping chairs and really pleased with the quality and sturdiness of the chairs. I really like their MasterCard. I use it all the time and look forward to the two ways for cash back. It comes in handy when paying for the next year's dues.
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January 2021 by Thomas Hamilton
one of the best Sam's clubs I've gone to in a long time. the workers were kind took care of all of my issues helped me find the things that I needed. they have one of the best meat departments in the city. their daily deals keep me coming back for more. they have a lovely team for sure.
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November 2020 by Sterling Walker Calhoun
Best associates, great prices and clean place to shop! I love interesting finds I always find at Sam’s Club!
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July 2020 by Athena Rouse
best toilet paper ever member's mark they have all kinds of good deals on things get a membership and come check it out they are the
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July 2020 by meme booboo
1 Star is as low is I could give them. Trying to call for tires for over an hour and nobody will answer the phone in any department at noon. Typical incompetent workers I expect at sams.
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June 2020 by James Long
Had a tire emergency , got me right in, very helpful very friendly, thank the Lord they fixed it.
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May 2020 by Pamela Jackson Storer
I just went into your store and spent over an hour. I want to lift Austin up with Praise. I don't know his title but he was gracious and put my items in my car. He was very nice. He actually organized how he put the items in. A lot of people wouldn't do that. He would not accept a $5.00 from me so I told him I would tell his manager how wonderful he was. Thank You, Austin
