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March 2024 by Terry Haynes
The tellers were very nice and polite
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February 2024 by Donna Davies
friendly and accommodating!
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October 2023 by Jolene Swanson
I love banking with 1st source, what I don’t like is going to this location. The people that work at the Lapaz location cater to locals and will make you wait without even communicating what’s going on. I have been here a couple of times since moving two years ago to Lakeville and dread going when I have to. This location has no atm so drive thru or going in are your options. Today it took almost 20 mins to make a withdrawal from my account. Minding you there are only two spots for drive thru. I pulled right in as the other one was being used. That person clearly was a regular as I over heard some of the conversation asking about how family was, meanwhile I sit and wait. Lady asked me to fill out form and my id, while I wait not once did this teller say sorry for the wait, I’m going to get help nothing, just chit chatting away with a regular that is more important. This is not the first time I have complained as I got an email about my experience and told the manager then about a similar experience but clearly see nothing is being done about it. So please by all means take your business elsewhere or bank with another bank!!!
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February 2020 by Frances Roberts
Lost debit card called the lapaz branch and within 5 minutes my card was closed and a new one ordered. Great service.
