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November 2023 by Erika Sanchez
I called to inquire about renting a unit & spoke to a girl named Melissa, that girl is clueless. She needs training.
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October 2023 by Patrick Newton
Terrible customer service with our storage unit in Portage, IN. We have been out of the unit since June 2023 and have been receiving past due notices since, which have also been including late fees. We have made numerous attempts to contact someone via email and phone with no resolution. The time that we did make contact, we were told that we would be credited for being charged in July. We no longer have access to any gate code, so for us to be getting charged for this is ridiculous.
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April 2023 by Yvette Hernandez
I’ve been a tenant with storage rentals of America and don’t have much bad to say. The staff that is in the office now are so polite, caring and professional. They are always there to assist me with any questions I have. I know Michele and I believe the boys name is Bryan. The younger boy who I believe his name was Bryan is new but so kind. And Michele assisted him when he couldn’t find my account. We got to talking and I got to know them and the boy has 3 jobs. Kudos to him for having to work 7 days a week at such a young age. I will definitely recommend this self storage company to all of my family and friends that are in need of a storage shed. I’m very satisfied with the customer service I recieve from those 2 employees. I will say rate increases would be at the top of my list for cons of SROA facilities. I think they should offer tenants a special once in a while instead of just taking more money from people who they can trust that pay there bills every month on time.
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April 2023 by Laura Shamel
Brian was extremely patient and understanding regarding my lack of knowledge on computers. He guided me through every step and was ever so sweet. He has great phone presence and is a great asset to your business.
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December 2022 by Pam P.
Do NOT use this storage facility located on SR149 Valpariso. They do not return your telephone calls when you need to report any issues. I have not been able to access my unit because the overhead door will not open. Have been calling for one month with no results.
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July 2022 by Janine Zarski
We have had our storage unit in Chesterton for a little over a year. We have never had any issues inside the unit or accessing it. We like that the units are very secure with the locked gate and cameras for an affordable price. If we ever have questions, Kim Robinson has been extremely helpful and prompt in answering. Overall very happy with our experience!
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February 2022 by Chris Mayernik
Amazing people to work with. Always willing to work with you if problems arise with late payments or your units. I would recommend renting with this company and this group of office workers in Demotte, In.
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December 2021 by Jennifer Knight
Love this storage . very professional. I recommend to everyone. 5 stars to this one. Thanks for the storage unit.
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November 2021 by Michael Eriks
Moved in seamlessly and great customer service from Jordan - clean units in a good location!
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November 2021 by Justin Whiting
It is a storage facility. Not sure how pricing compares.
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August 2020 by Rachel Meyers
Had a mess up on my rental unit and I received excellent customer service to clear it all up.
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November 2019 by Ethan Fletcher
Staff here is always so friendly and helpful. I love doing business here.
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November 2019 by Micheal Keeling
When called, the lady was really nice and helped me out. Helped me save money
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February 2019 by Renee Denise Scherer
Fair price, good size storages with easy access
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December 2018 by Mary Spencer
Camera's and locked gates.
