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February 2024 by Paul
First time client. Saw Dr Mack based on the recommendation of Eternal K9 Training(also highly recommend)in New Carlisle. What a great vet! Really nice guy, very easy to talk to and genuinely seemed eager to help animals! He did a great job handling and diagnosing the issue with my German Sheperd. Dr. Mack really seemed to know his stuff, showed a lot of compassion for my dog and gave us some great advice. He didn't overcharge me for service and the price was fair. He didn't try to run up the bill with unnecessary charges. Checking in and out was easy. The girls up front were drama free and attitude free. The vet tech who saw us was courteous, polite and efficient. She listened to everything I told her and took the appropriate notes. The facility was clean and easy to get in and out. I would recommend Dr Mack and the clinic to anyone thinking about bringing their pets in.
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February 2024 by Margrett Bates
There are not enough words to describe all creature features they go above and beyond they are not initially just for the money they really care about the animals
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February 2024 by Josh Baker
All the people there were great and the doc was amazing! She is very smart and informative no matter what question I had. Jax loved her. Thanks to all of you!!!
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February 2024 by Michelle Hernandez
They are amazing! My Dog Diamond who needed immediate ACL (TPLO) Surgery was seen for consultation on Friday and had surgery immediately on Monday morning! It’s now 2 weeks since her surgery and she is happier than ever. She is walking on it with no problem. She is still healing wonderfully! She gets her stitches off tomorrow. She was putting all her weight on her other leg which she had a different type of surgery 1 year ago . Now she is doing great on both back legs!
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February 2024 by Greta Friedman
The staff and drs are all extremely thorough, kind and well trained. We’ve been going there for years and I would not go anywhere else. They understand the importance of pets in our lives, and do all they can to make sure they take care of our four legged family members.
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January 2024 by Darlene Johnson
Great service and care!
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January 2024 by Colleen Hirst
Very confident in the care we receive from the veterinary staff. Support staff are knowledgeable and friendly.
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January 2024 by Zandra Blankenship
Incompetent. Expensive. Continuous up-selling.The receptionist told me aspirin was poisonous for dogs. A new vet I went to said no. Aspirin is poisonous to cats not dogs but you do have to watch and be careful with how the dog reacts. $65 for an office visit that provides no real examination. No temperature, no checking the teeth or ears. They were unable to clip my dogs nails yet the vet who ran the place before these people had no problems. And the new vet I've sought out, had no problems. I will drive my animals and hour away to this other, more knowledgeable vet before I ever go to creature features again. I would not recommend or refer anyone to take their animals to this place.For almost the exact same services, it's much cheaper and way better customer service elsewhere. The vet I've switched to...I cannot say enough good about! Creature Features is a rip off with a sub-par veterinarian and I went to them for years. Dr Dorroh was a fantastic doctor. These people...I can't say anything good about.
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January 2024 by Quinn Miller
The doctors and technicians we’ve seen have all been great. Informative and very nice. We’ve had some poor experiences with the receptionists not being very friendly almost every time we’ve brought our dogs in, so that is the only reason I docked a star.
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January 2024 by Nancy Miller
These guys are the best. Bella is a hyper dog and had to have knee surgery from a bad jump. She tore her CCL (ACL in humans) and had to have major surgery. The vet was very informative and truly cared about our dog. We drove all the way from St. Joe MI and would do it again.
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October 2023 by Brennah George
Everyone was so friendly. I brought my kitten in for vaccinations, and they did an amazing job taking care of him. We were both very happy with our visit!
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October 2023 by Kolleen Woods
I won't take my babies anywhere else! I trust them fully! Everyone is so pleasant and helpful and most importantly, take excellent care of my babies.
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September 2023 by tracy smith
We love the doctors here! They always explain what's going on with our pets in detail. And they have a great team of doctors that can handle everything from routine checkups to surgeries. They have helped us with 5 dogs over the past 10 years and the doctors and staff are very personable with our dogs-no mean doctors here! Also they usually have several solutions when our dogs have medical issues and start with the least invasive one first. It's always nice to have options.
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September 2023 by Jamie Creutzburg
All Creature Features took very good care of our little cat Dixie. The first thing that I noticed was that the office was extremely clean and smelled nice and fresh. They had not been an experience that we had had before in any vet office. Also, and most importantly, their staff was very kind, conscientious, and caring. We are new cat owners, and didn’t really have any idea what exactly Dixie would need. They were very caring with helping us decide what would be best for her.
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September 2023 by chris wallen
All Creature Features is a great place to take your animals for care! I have a hyper, not very social 100+ pound German Shepherd that is somewhat aggressive towards other animals. I was worried about taking him there. I informed them of my concerns, and they were so accommodating! They said that I could wait in my vehicle with him and call me on my cellphone when they were ready for him. They said they would open the side door for us. I took him straight into the room (where he didn't even see another animal). The Technicians and Veterinarian were very friendly and handled him with care. I highly recommend them!!
