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July 2023 by Google user
horrible bank go to a credit union instead, had money stolen out of account and they refuse to help
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July 2023 by Trista Spitkovsky
horrible bank go to a credit union instead, had money stolen out of account and they refuse to help
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March 2023 by Rogue__Moon
Got my card stolen, went to call the supposed after hours line, just to get no answer. Sounds like security is one of their least important priorities.
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January 2023 by Katie G.
Great service, knowledgeable and friendly service. I switched from Woodforest National Bank due to the bank itself stealing my money.
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November 2022 by Quinton Maes
This place hates to have people with cameras around and hates the first amendment they will call the police on you for no reason and lie saying you trespassed will never bank with this company or any other nor will my family just sad
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July 2022 by Kat Galactic
Great service, knowledgeable and friendly service. I switched from Woodforest National Bank due to the bank itself stealing my money.
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April 2021 by Betsy B
Absolutely wonderful staff!!!
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January 2021 by Char Campbell
My parents banked with LaPorte Savings Bank, Horizon's predessor at this location, for over 30 years. When Horizon bought their bank, it was not a welcome change.Fast forward another twenty plus years. My father, now in his 90's, loved the Horizon bank on Lincolnway in LaPorte . They knew Joe when he walked in the door and he never had a problem getting a check cashed.Dad recently passed away and our 97 year old mother has been trying to tie up all the details associated with losing a spouse. One of the account conversions required a Medallion Guarantee Stamp. This requires a financial institution to do sufficient due dilligence to guarantee the validity of a transaction. We made an appointment to complete the paperwork thinking that we had accumulated the correct documentation.We had not. Fortunately we mistakenly went to the downtown Horizon on Indiana Avenue and Ms. Bigg, the assistant branch manager, offered to assist us although we had no appointment with her. She gave us over an hour of her time and a generous amount of good advice and pulled us through to the finish line. It took three visits in one day. Ms. Bigg even gave up part of her lunch hour to facilitate the second discussion. She was amazingly patient, good-natured, and exceptionally respectful. By the end of the Friday, she felt like family.This bank has supported us in small and also very significant ways for many years. They are a great example of why regional banks make so much sense in an otherwise automated, impersonal financial world.
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November 2019 by Joe Caples
Best bank ever! Great customer service! Very friendly people!
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April 2019 by K G
Poor customer service inside the bank The teller was really rude.
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October 2018 by Shelly Oconnor
Shelly O'Connor- Great experience.
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February 2018 by Lori Hanko
Horrible customer service and outrageous fees!
