-
October 2023 by Kyle Bell
I frequent this Ace, and every time I go, I’m greeted and asked if they can help me find something. I went in literally right before close last night needing a last minute craft item for my wife, and 2 different people helped me immediately without me asking, and had smiles on their face. Cashier was friendly too. Bonus stars if I could give them for giving me a $2 bill :) also nice location to have the UPS store in the building.
-
April 2023 by Brandy Wheatbrook
We recently rented a bobcat on Thursday my boyfriend took 2 days of vacation to try to get some yard work done. My boyfriend took two days of vacation to get our large yard project done. The young man that I spoke to on Thursday when the machine broke said that he would refund or send us a new machine that day. Nope never heard anything that day had to call back the next day at 11 in the morning and speak to a manager who then sent the machine that wasn't it any better. Was told by the young employee that we would be refunded and they actually charged more than what we were quoted over the phone I will never use a ace again I'll go to the big chains in Michigan City.
-
April 2023 by Dean Strathman
Fantastic home town feel. They have lots of staff to help you and a large selection. Well worth a visit
-
April 2023 by Araceli Piedra
Grumpy old man in hardware and heavy set older women cashier were do they hire this workers
-
March 2023 by Jay Jameson
Always helpful staff ready when you walk in
-
February 2023 by Richard R.
Friendly and helpful, but the prices are high. Almost worth it to drive to Michigan City lowe's.
-
February 2023 by Mit “Mit” O'Hara
Preface: LEAVE YOUR WALLET IN THE CAR!!! ?Laura in the service department is absolutely phenomenal with everything and anything that has a Stihl label on it! Whew I was humbled really quick and I thought I knew my stuff, but she had me cracking up and Johnny on the spot pulled out the exact parts I've needed. I've been afraid to go here for a while but I finally did, I had to because they had the parts I needed. This place is the Mecca of Ace hardware stores and the Stihl department is scary, hide your wallet. Both the Laporte and Michigan City Kabelin Ace's are hands down my favorite, and I absolutely love my local Hopkins Ace that's a 2 minute drive from me, I'm not knocking anyone but I've never seen an Ace like the Kabelin in Laporte. Hopkins is incredible too but specializes in Echo while Kabelin deals with Stihl. 5 stars and I'd go higher if I could.Mit
-
January 2023 by Murry Winslett
Reasonable prices, friendly staff, and a nice selection of DIY home repair items. The popcorn is great as well ?
-
December 2022 by ryan vespo
0/10Terrible customer services at Kabelin's Ace located on the west side of town. I use to go here all the time to support the local business and not go to a big box store even though prices are a lot more expensive here.Customer service has went downhill bad the past few years. You use to get greeted and helped. Use to joke around with people about how you could never get around the store without being bugged for help.Now employees just stand around talking to each other and don't want to be bothered. Won't help you unless you are a retired male.I've had multiple run-ins with a retired older man that ignores you when you ask him something and if you do happen to get his attention he just points won't say anything or ask if you have any questions and just straight up walk away, but 5 minutes later you'll see in another aisle helping a older retired man being super helpful. I wish I would've got his name to put it on here, but he walks away so quick I couldn't catch it.It's a shame what this business has come to. I use to enjoy coming to this store and had family that worked here. I won't be taking my business there anymore.I'd recommend going if you are a retired older man, but if you are a woman, or below the age of 40 you might want to go somewhere else.Haven't had issues on the east side of town, more so hard to find a employee since its a smaller store.
-
December 2022 by Big Daddy F.
Tammy lidgard is thee most helpful and passionate employee there! I couldn't of asked for a better experience being my first time there. 10/10
-
October 2022 by Jim O'Connor
They have everything you need without the bedlam of a box store parking lot
-
September 2022 by Bill Wallace
Was able to find what I needed within a few minutes and started to walk out the door when I realize I set my keys down some where and 2 of there associates helped in retrieving them in a minute, what a great place
-
July 2022 by Teri Dilloway
Couldn't get paint match. New technology does not let you manually adjust colors (i.e. add a little more of one color to make darker, more blue, more green, etc.) Ruined 2 gallons of paint. Too purple or too bright blue. Employees tried to be helpful. Not faulting them at all.
-
June 2022 by Mama Wolf
They seem like they have no clue what they're doing here. Nobody knows their parts/accessories/etc. You can't really ask for help, because they don't know what anything is.
-
June 2022 by Christina Schult
Rented 20 chairs from the Michigan City store for our vow renewal at Mc beach.. no chairs.. no call… no show! Our guests had to sit on the ground or stand & that includes some elderly guests! Still waiting to receive all of our money back. The person we spoke to was crappy with my husband and we had to speak to a manager.. Will never use them for anything even if they were the last place on earth! Absolutely horrible!
