KiloByte PC's LLC provides computer repair services with a focus on honest and reasonable service. The technician can always figure out the problem at a reasonable price and gives honest feedback upfront, including if something is not fixable. Customers report amazing and incredible service, describing the technician as thorough, at ease, and easy to talk to. Explanations are provided in detail for every move made during repair efforts. The overall experience is highly recommended by customers. The service is personal, making clients feel comfortable. Staff members, including those who answer the phone, are noted as being amazing and helpful. The business environment is welcoming, with people being helpful to new clients. The technician is characterized as a tech geek guru who takes a genuine interest in each customer's needs and works diligently. While data recovery is not always possible, clients appreciate receiving solid answers. The consistent advice emphasized is to back up important data.
Kieth can always figure out the problem at a reasonable price. If the problem isn't fixable, he will honestly tell you up front. He won't sink alot of time and parts into it only to have it returned 6 months later with the same issues.
January 2024
Very happy with the customer service offered through KiloByte PC's LLC! Explanations were provided in detail for every move made to assist in laptop repair efforts. I appreciate that! Honest feedback and anticipatory guidance. Many thanks, Keith!
September 2022
******** is one of the few of several contractors Ive dealt with this summer that came when they said they would, did what they said they would do, and did a good job with the roof. The salesperson (****) was greatno BS. The ******* (Avaianl) was on site and attentive all day, and the office personnel were accurate and... read full comment