Roxy Music, established in 1939, has long been La Porte’s trusted home for musicians. With a strong reputation reflected in over 13,000 top-rated online sales on Reverb and eBay, the store offers a wide selection of instruments and gear for all budgets. Customers praise the store’s friendly and knowledgeable staff, who genuinely help musicians find the right gear, whether vintage or brand new. The store's service goes beyond sales, with expert repairs and professional setups that often surpass expectations, including skillful luthier work that can repair even severe guitar fractures almost invisibly. Customers have experienced elite customer service, with staff going the extra mile, such as reducing repair costs significantly or quickly resolving issues with online orders. Roxy Music is also appreciated for its fair trade-in offers and willingness to help customers find specific instruments, making it a preferred choice over larger chains like Guitar Center and Sweetwater. Many customers recommend making the trip to visit, noting the large selection and friendly atmosphere. In addition to music gear, the store offers lessons and handpicked gear, fostering a community of musicians helping musicians. The store’s online service is highly rated, with staff handling shipping problems promptly and professionally. Overall, Roxy Music is considered a top destination for musicians of all skill levels, offering excellent prices, expert service, and a welcoming vibe that keeps customers returning for repairs, gear, and advice. Whether buying new, vintage, or getting gear serviced, Roxy Music stands out as a premier music shop with a rich history and a bright future.
I’ve only been here a few times, but everyone is always so nice and helpful. I love that there’s a store like this in the area, way better than going to a chain store. It’s great that they now offer Affirm as a payment option too!
May 2025
Might be the best online service I've ever received. Had an issue with a guitar I ordered and they went above and beyond to fix the issue.
May 2025
It's always a good time. I find more than I need. Great service.