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February 2024 by Michelle Hildebrand
The most inhumane horrible company ever.
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February 2024 by Asya Blake
I locked the keys in the car and have been saying I was going to get a new one made forever, I called the first place on google list and I’m saving this number in my phone!!! Super fast and very affordable.
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September 2023 by A C.
Jack at Shaw's has been super helpful. My car was t-boned a few days ago. He was very professional and assisted with the process of leaving my car and helpful next steps. Very highly recommended!
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September 2023 by Keanan Kolasa
Yeah the guys at work there I have never in my life been mistreated so bad just trying to talk to a supervisor the guy acts like he's 5 years old he has no business doing towing he hops in the vehicle and tries to start it then he's revving it up messing the motor up and everything else they talked you completely rudely like I said it feels like the place is ran by 6-year-old chimpanzees I would not recommend this place to anybody watching the guy in the tow truck what's so pitiful looks like it was his first car he ever picked up. It'd be nice if they had people with IQs over 50. try to call and complain one time on them and watch how he acts like a child. It's really upsetting using these guys I really would not recommend it
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August 2023 by Cheryl F.
The service was awesome! I would recommend this towing business for all your towing needs in Laporte county.
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July 2023 by Bette Conroy
Great friendly place. So accommodating.
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May 2023 by Wallflowerluck
Very friendly, fast, & efficient! Pricing was great too. He was a life saver. Meeting his Husky was the best part!Service: Car lockouts
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March 2023 by Kaitlin K.
Engine overheated and gave up on me mid road trip, what a blessing to be picked up by Shaw's. I was met with efficient, professional and kind behavior that really helped to keep the tears at bay. Not only did my driver help me through the process of leaving my car at the shop he gave me really good advice like take a picture of the sign so when you come up for air tomorrow you can find your car! So grateful. Hopefully will not need services again but if you're in the Michigan city neighborhood and need a tow this is the place.
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February 2023 by Justin Johnson
Tried calling for a tow and the guy was rude as hell and couldn't understand where the corner of Andrew Ave and IN route 2 by the Walgreens. Then they hung up wouldnt answer my call. Screw this place.
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October 2022 by Ruth Lewis Lee
Nope ! I do not recommend this overpriced liar ! One star is two too many ! Didn’t have a choice or say so on the tow! It was a fender bender , broken turn signal , Charged $350 , less than 10 blocks in town , car was drivable , but refused to take it off rollback ! Then after paying $350 cash only , told me the car couldn’t be driven off their lot ! It had to be repaired there or towed to another mechanics shop because it’s illegal to drive a vehicle with a turn signal that doesn’t work ! Seriously ! There’s such a thing as hand signals ! 3 out of 4 vehicles in this county either have broken turn signals or just don’t use them ! $350 cash only for 10 city blocks !Shaws sucks !Service: Local hauling
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June 2022 by brian021479
I called there for a tow today. When I called my insurance company (geico) called before I did. When geico said they couldn't find anyone I decided to call this tow company. Now when I did geico already gave the information of a drop off for the vehicle and all pertant I formation prior to me calling and you still refused to to tow. So when I called I asked for a tow and and how much it would cost for a tow. Not once did you say you didn't have a vehicle. All you did was laugh and hang up. Remember I record all calls in and out by the way I didn't get a chance to tell you who was with me because you hung up prior. So I told the sheriff's department as well as an off duty sheriff's that lived close by and they were not happy. Also to the other person who called to try to help us out couldn't believe how he was treated as well when he called your company as well to try to help us out
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June 2022 by Stephanie Peralez
I appreciate this company just a moment ago laughing at my husband when asking for a tow off 250 S. Our dodge journey broke down with our children in it, one that has anhidrosis (doesn't sweat) and carnitine deficiency. So we are already worried about the heat with our 3 year old. But to be laughed at when asking for a tow is horrible add on top of how hot it is.
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June 2022 by Christopher Hall
Do not recommend. Apparently these clowns leave a husband, wife, and children. One of which has health issues in the heat while broke down. Then laugh and “chuckle” when the husband calls for a tow. Then makes up excuses why they were being ignorant. There are more towing spots in the area. Use one of them andSave yourself from being insulted. This place needs to learn to have more respect. Have a good day.
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April 2022 by Nathan King
Tried calling just to get an estimated price for a tow, the man on the phone was rude and acted as if I was an inconvenience to him. Before I could even finish explaining the situation I was in, he said Jeez with a aggravated sigh and hung up on me. I would not recommend a company like this to anyone when the potential customer is treated disrespectfully like I was.
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March 2022 by Andrew Schroeder
Car wouldn't start and gave them a call. They got there in under five minutes and took care of everything. The driver was helpful and polite. I would definitely recommend their services.
