Surf Internet is an innovative fiber-optic company serving the Great Lakes Region, building a bridge to the future by delivering high-speed, reliable internet to underserved, rural communities. Customers report very little issues with the service and are excited for this infrastructure to come to their areas, noting it provides a true fiber high-speed data line without bandwidth exhaustion. Many are happy to finally have good competition. Reviews highlight incredibly polite and professional customer care, with technicians who do not stop problem-solving until the customer is satisfied. Installations are described as clean and relatively fast. Customers are very grateful for the service, noting that the company resolved issues, like repairing a chewed fiber line, with no charge. Many switched from providers like Comcast, Xfinity, Mediacom, and Brightspeed and have not regretted the decision, finding Surf to be cheaper with faster speeds. The local team receives strong recommendations for their good work.
