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January 2024 by Jessica Zyto
I received awesome customer service from a younger gentleman attending the counter today. He waited on me immediately. He was very friendly and knowledgeable when explaining my printing needs. He had mentioned he was new, but he really seemed like he knew his stuff. I was so grateful for his help and will be back. He made my day.
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December 2023 by Mel S.
District Manager Nicole very disrespectful and rude! She has NO customer service skills whatsoever. She should NOT be in a management position! Not to mention that she lied and said that it was company policy to have my driver's license In order to ship from there. I called three other UPS stores and that is not a UPS policy, so she lied... There's too much identity theft!! what did she need my id for? I stated if that was in fact a requirement, wouldn't it be posted to have your I d ready in order to ship? Nothing was posted anywhere about ID requirement. I just shipped from United States Postal Service and they never asked me for my I. D... It was very shady!!
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December 2023 by Dan S
Always quick and easy for amazon returns
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October 2023 by Hiedi Burger
The customer service is excellent.Even when I walk into the store and there is a line I never worry because the team members move fast and efficient.
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October 2023 by Jill Melnyk
So easy to return items and convenient.
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September 2023 by Kim Holzer
Always quick and easy for Amazon returns.
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September 2023 by Becky Agee
Knowledgeable service representatives that gave care above and beyond
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September 2023 by Curtis Beaudoin
Worst UPS store ever!!! Go to parcel port and save yourselves the hassle with a winning crowd of franchisee operators
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August 2023 by Georgette Behenna
In returning some dorm room accessories (not enough space) to this UPS store, I was greeted by friendly, smiling and helpful employees who cheerfully took care of my needs promptly and efficiently. I cannot say this about my recent experiences with customer service, so if someone needs recognized, it is this group of people.
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August 2023 by Joseph Meade
Waited in a line that stretched out the door for 15 minutes only to be told the notary was only there for ten minutes and already left. This place needs to pull their pants up. Poor service all around
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August 2023 by Phillip Gehlhausen
Employee is very rude. Save your time and go somewhere else
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August 2023 by A V
Amanda was absolutely horrible to deal with and rude.
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July 2023 by Mary Moran
Love this UPS store convenience nice people Ryan was friendly and knowledgeable
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February 2023 by Julia P.
I have no complaints. Customer Service is excellent. Every time I go into the store, my service is fast and courteous. Staff is very friendly.
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December 2022 by mary lorenz
We would like to give high praise to Amber at the UPS store in LaPorte IN. Amber was super friendly and knowledgeable. We needed important documents printed and sent out and Amber proficiently helped us while telling us of other services that her store could do for us. I wish everyone who worked with public could have her zeal and personality! Thank you Amber ?
