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September 2023 by Mary Geib
The young man was very helpful and seems to be very knowledgeable. With a recent update my phone left me without the ability to reply or send text messages. After trying on my own through tech support, and no success, brought it in and he had it fixed in less than five minutes!!!! Thank you ?
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September 2023 by Google user
The young man was very helpful and seems to be very knowledgeable. With a recent update my phone left me without the ability to reply or send text messages. After trying on my own through tech support, and no success, brought it in and he had it fixed in less than five minutes!!!! Thank you ?
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July 2023 by Brett Harrigan
Was in and out quickly, got a great deal on a new phone, very nice place to visit.
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July 2023 by Twin Lakes Handymen
Jake took care of us with the utmost professionalism, respect, and very informative way that a customer could hope for! Appreciate the help Jake, people like yourself are the reason people like me continue business with AT&T!
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January 2021 by Nick O'Neal
Had a great experience with Andrew, really nice and good at his job
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September 2020 by Elizabeth Vautaw
Get Sales person, Mallorie! She was knowledgeable and helpful! Great service!
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June 2020 by Jaime Escobedo
I have been with AT&T for years and have always had great service from staff. Today, however, I had EXCEPTIONAL service! Jacob went out of his way to find me the best deal for my phone plan (I was over-paying and he managed to find promotions and deals for which I was eligible), all while being very helpful and kind in the process. Oh, and I was in-and-out in fifteen minutes!
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February 2020 by Lauren Andrews
When in to inquire about service and the manager Billy did nothing but talk bad about his employees and he lied to us about up front cost. He has a terrible attitude, and very unprofessional to talk about employees the way he did in front of customers. And the things he said led me to believe he is lacking morals and ethics. Which made me not want to do business at that particular store, so we went to another store in Lafayette instead for our new service. If you don’t want to be stolen from- don’t go to this store! He is a liar and a thief!
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February 2020 by Todd Lewis
Went into the store hoping for help separating two of our phones from a personal account and setting up a business account. I was also searching for a phone that was dual sim capable so I did not have to give up my current number. I have had it for 15 years, but also wanted a local number for the business. I know I could carry two phones, but how inconvenient..
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January 2020 by Julie Fields
I just wanted to thank Kovonte and Zach at the mall AT&T location, Lafayette Indiana! I DREAD going to a phone store, buying a new phone, transferring data, basically hate technology in general. These two made it simple and seamless. Not to mention they went out of their way just so I could make a few bucks off of my old beat up phone. Amazing customer service! Thanks!
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December 2019 by Ann Campbell
I came in with my elderly mother also, was greeted by a gentleman who helped us out however the dark haired girl with all the make up on looking like a kiss groupie was rude and disrespectful. My mother came back several days later and makeup girl wouldn’t even talk to her. Obviously she needs another job where she can hide from people. Definitely not a people person. Not going back told my elderly mother some young people are just rude period....
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November 2019 by Lane Sultan
I came in here with my mother a few days ago and there was a black haired girl "working". I can not say she was working. We were able to walk in to the store clear up to the desk where she was buried in whatever she was watching or doing on it and stood there staring at her for over 5 minutes before she noticed us. She actually was startled when she saw us.
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April 2019 by Crystal niccum
LG rep guy, Jason, was here and was totally awesome in helping us setup our laptop. Jasmyn was very helpful as well
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April 2019 by Zachary DeHenes
The girl who working today is terrible. I was told that she had a customer and I needed to come back the next day when there were more people working...seriously? Hard to believe when I was the only person in sight and when I walked in she was sitting watching something on her phone in the corner. I just went to the corporate store across the street. Better people and better selection of working models to test out.
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April 2019 by Billy Lane
Quick service. Little to no wait times.
