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March 2025 by Madelyn
The manager, Brittaney, is very knowledgable. I appreciate her quick and friendly service always. & to pay my bill has never been easier with her. Thanks again, Brittaney!
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August 2024 by Zach Estrada
Terrible experience with manager. Bad customer service, very unprofessional.
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August 2024 by Maria Resendez
A Fatal Experience with the manager, she treats you badly, she has no education, she is not professional at all, she doesn't know how to treat clients... She ran us, my family and me out of the store to speak to the police and in the end I was the one who spoke to the police (when she knew very well that she was making a mistake on the computer). I hope the Cricket company contacts me... I have never had problems with the company directly, because of course I went to other stores.... first time we went to this store and last time (WE PAID FOR A LINE AND A DEVICE Q WE ALSO PUT INSURANCE ON IT AND IN THE END WE LEFT WITHOUT A PHONE, COULD SOMEONE TELL ME WHAT THIS IS CALLED???? CAN I USE A LINE WITHOUT HAVING A PHONE????
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April 2024 by J R
a bad place to go for customer service.
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April 2024 by Jaime Salinas
a bad place to go for customer service.
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April 2024 by Nevaeh Foley
i like all of the stores besides the specific one. My grandma has a phone plan through here and has for over 5 years. About a month ago she had me go pay her bill. well they open at 11am and i got there at 12:30 am. i went up to the door and knocked and the lady seen me but looked back down at her phone or whatever she was doing so i just figured she was on break and i went back to my car and waited. another man came up about 10 mins after me and he knocked she did the same to him. after sitting in my car for 30 mins the lady came outside got in her car and drove away. so i went across the street and did some shopping after an hour i went back and knocked again and got the same response went back the next day and someone else was there and let me pay the bill. Then a month later yesterday i went and tried to pay again. Once again the lady acted like i wasn’t there and continued doing what she was doing. so i left and went to pay at the other location. i wish there was a corporate number because this is unacceptable. if your on break you can atleast put a sign up saying your on break..
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April 2024 by Stephanie Mathews
Love this location
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March 2024 by Devin Barnes
1 customer walks in before you and you could be looking at an hour wait. Get it together.
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January 2024 by Judy Lockhart
Stephanie was so helpful, kind, funny, and very knowledgeable. The store was busy and she was by her self and made everyone feel welcomed and helped everyone with not getting overwhelmed. She helped us switch over to Cricket and saved us lots of money. Thank you so so much!!!
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January 2024 by Keith Patrick
Ok experience, but I stopped in to pay our bill and they charged me an extra $5 for in person help!
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September 2023 by Aaron Carpenter
There are three people that run this store.
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June 2023 by Kelly Gaertner
They are NOT open on Sundays......
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June 2023 by Salvador Guzman
Very good
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January 2023 by AB VALENCIA
Very friendly n profesional personal
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January 2023 by Luke W.
Cricket's system is very outdated, switching from Verizon was a major pain for us. We saw online that we should be able to keep our numbers but that was not an option at all. Calculated an immediate savings for our family of five of nearly $300 a month vs Verizon however that was nearly a decade ago and times have changed. I have noticed the price differences for unlimited everything between carriers is seriously reduced. Cricket is still a decent carrier, offering good service with a top value compared to all other options. Going on 10 years with Cricket now, here is my verdict: Best wireless option for North America and doesn't dumb down to consumers or act like a snob like Verizon. Prices and coverage are fair, probably the only network with this balance. There is zero difference between what I notice currently everyday being with others on other networks. Every network has random dead spots, have yet to be with anyone on AT&T, Verizon, T-Mobile, or others that consistently keeps more coverage than I do. My sister has gone to Montreal and was glad to get great service and data at no additional costs or tweaks to our plan. The online account experience is smooth and intuitive for maintaining, tracking, and adjusting each part of our family plan. I am not happy with a five line limit. This is probably the biggest issue with Cricket. There's also no business or professional options offering faster speeds, enhanced 5G WIFI hotspots, or international coverage. I really want to see Cricket maintain its head ahead of the others in the next couple years as competition continues to evolve and bring in smarter better values options.
