CVS Pharmacy is a busy location that receives mixed reviews. The pharmacy itself is described as incredibly reliable and fast for prescriptions, with pharmacists, techs, and interns who are super kind, helpful, knowledgeable, and dedicated. Service is often speedy and staff provide fantastic customer care. However, the store is frequently crazy busy and chronically understaffed, which can cause prescriptions to be behind and require extra processing time. Many reviewers note that problems like understaffing and underpaying staff are the fault of the CVS company, not the local workers who are doing their best. A major criticism is that prices for general merchandise are extremely high, described as an audacious racket and highway robbery compared to other retailers. Despite company-wide issues and pricing concerns, the excellent service from the existing staff keeps many customers coming back to this specific location.
The pharmacy staff are so friendly and helpful. I actually look forward to picking up meds. Very knowledgeable and quick to respond.
April 2025
Taylor in the pharmacy is one of the nicest compassionate friendliest smartest people. I’ve met working at your pharmacies and I’ve loved all over. Thank you Taylor for all your hard work.
November 2024
After I complained OFTEN and VEHEMENTLY about CVS being tyrants with their staff (understaffing, underpaying that staff) CVS fixed these problems (well, so far).