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July 2025 by Shanet Oberg
Almost every time I come in here Alyssa behind the counter can't stop talking with coworkers I was Almost late to work no way it should take ten minutes to ring up 1 drink a 1 pack of blunt wraps for the person in front of me as well as listening to pot songs will customers are in the store. I got five on it is not what your customers should be hearing. Please fix or ill take my business else where
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July 2025 by T D
You should be prepared for any kind of reasonable change. .I bought 45 worth of merchandise and only had hundreds to pay with well the manager and the clerk both said they couldn't take my money because It would empty them out smh what kind of gas station doesn't have 55 dollars in the register? I spend alot of money here monthly but I'm not going to return after this display of ignorance and incompetence!
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July 2025 by Christin Black
They are very nice people and there store is very clean all the time
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April 2025 by Kristen Barnette
If I could give this negative stars I would. The clerk tried to pull a fast one on me and ring up extra drinks right when I inserted my card. I can only assume to have me pay for them and she can drink them. WATCH YOUR TOTALS PEOPLE! Low key sketchy service!!!
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March 2024 by Howard London
Great prices
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October 2023 by Moises Serrano-Cruz
Can someone explain why the "express" car wash went from $4 to $7? Almost double the price, but for what reason? I truly don't understand. The scrub lasted 30 seconds and my car was still dirty afterwards. Will not go back.
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September 2023 by Caitlin Atwell
Extremely dirty
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August 2023 by Robert Livengood
I was trying to get e85 around noon today, I was paying in cash with a 100 dollar bill, I asked to put 20 on pump 9, and they said they couldn't make change, but the lady at the counter didn't even look in the drawer to see if they had change. I asked if I could put 25 in and that my car probably wouldn't take much more than that to top off, and they just weren't interested in trying to help me get gas in anyway. WON'T BE BACK!!!
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January 2023 by Amanda Hall
One day a week the coffee is actually made. Every other day it’s just water.
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December 2022 by bec boller
I have several reasons for leaving a bad review at this particular family Xpress in Lafayette. It started when I went in to make a milk shake and they had no lids out so I searched through the cabinets till I found a lid and finally went ahead and Although they had plenty of people working they weren’t offering to help. Then I couldn’t find a microwave so i asked An employeea where they were at and she just vaguely pointed to the other side of the room and said they’re over by the coffee machines so I searched around and found the microwave then when I went to check out there were two employees in back gossiping and there was nobody else in the store. so I just stood there waiting in total I stood for seven minutes before they actually came out from Back and the only reason they did that was because the line had ground to about seven or eight people all together so the door dings every time somebody walks in yet they sit out there and visit until they’re done visiting and then they wait on you,I think they were very unprofessional and I will not come here again
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November 2022 by marci burnett
My favorite gas station in life. Thank you guys. Always top notch. I work next door at the hospital and get my gas and car washes here. They have THEE BEST TEAS near the coffee. Metz teas. I've been turned on by Family Express and I'm changed forever! Lol.
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November 2022 by SASHA PitBull2016
I've purchased gas at Family Express for years! Always convenient, always tasty snacks! Always 5cents off a gal.
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September 2022 by Dartanion Sutton
You get what you pay for...
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June 2022 by Ben R
Store is great but car wash is down all the time. I paid for 5 washes upfront and usually I have to go there 3 times for each time the car wash is actually operational. Mostly the touch screen is frozen and today they had bunch of error messages on it. Frustrating!!
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May 2022 by Jennifer Daugherty
Would give zero. 38 is probably the worst store in lafayette. Never have anything stocked and most of people working the counter don't know anything or "can't do anything about it"
