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September 2023 by Brandon Khounlo
The manager Cesar took his time and was able to find the shoes and the size I wanted!
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September 2023 by Kimberlyn Nguyen
Worse location to buy shoes, the service was sooo awful. 3 guys where all standing in the corner laughing and joking while I was waiting for someone to come help me get a shoe for my son
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June 2023 by Maria Hutomo
Good store ?
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November 2022 by Ryan Yin
I called in and asked about a raffle, the person on the phone said there was an in store raffle. But when I arrived at the location they said the raffle was online.
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May 2022 by ajani johnson
Attempted to buy the Air Jordan 6 Retro through this location. A week before the release I was told to check the JD sports app to enter a raffle. A few days go by I see no where to enter on the app. I call back a few days before the release and they say the shoe has been changed to a in store raffle so I fill out a raffle. I call back on release day since I never received a phone call thinking i had lost the raffle. The store associates try to tell me in 2022 that their phones were not working so they changed the release to first come first serve and they had sold out. Good Luck winning shoes here unless your friends with employees they make it impossible for you.
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May 2022 by Kevin
Terrible customer service. I took my son in to look at shoes and to try them on. Not one person working asked if we needed help, then when we requested to try some shoes on, the guy working in there didn't even go back to check on his size. We thought he went but then when we inquired again, he was on his phone and talking to his friend who stopped in. We asked again, he said he had not checked yet. We waited for several minutes and he said no we don't have your size. I doubt he even checked. Really disappointing and pathetic, honestly.
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February 2022 by Suzanna Davis
My husband and mother-in-law, went this location on February 10th, 2022, and it was the first time that he had ever been in there before. He was looking for shoes, and the manager brought him some shoes. He found a pair with a price tag saying it's $80.00, instead, the manager, said they weren't $80.00, stating it was an old price, refuse to honor the deal, and charged him almost $100.00. According to the rules of a business, if there is a promotion that isn't being continued, then have all sales of promotion removed. As the manager, you must honor the deal, for its write down and the customer is always right. My mother-in-law called to speak to a manager and it was the very one who was helping my husband and all she said was well He didn't have to buy them. How rude and unprofessional she was.
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February 2022 by L M
I work here, it's pre dope
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January 2022 by Julie Slunaker
My family and I went there to buy new shoes. Service was awful. Took 15 minutes for someone to acknowledge we were there. The first trip the guy brought the wrong shoe and we were done by that time. The second trip we did get shoes to try on but no one ever came back to see how the shoes fit or if we needed a different size. We left the store without making a purchase. I will be buying online.
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June 2021 by Cindy Bonilla
Seems like this place never has any size in any shoe ! But again that’s mostly every shoe store in that mall.
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May 2021 by Maxine Whitus
I took my grandson in there on Sunday to shop for shoes. Unbelievably rude....we won’t be back I’ll order on line. And then owners have to ask themselves why they can’t get any customers. Try hiring better people.
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May 2021 by Bailey Brighton
They have many brands and nice shoes
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May 2021 by Fat Kid
Good friendly and helpful staff...
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April 2021 by Austin Lynn lafon
Salesmen holding shoes for friends and family when customers waited for same shoes. When we got there after being told by One associate that they didn’t get any we asked another who said they got one and it was sold. Asked another associate who said they got multiple pairs but were all spoken for even tho we were there as soon as they opened. Manager came over to speak to us was very nervous and clearly knew he was lying straight to our faces!
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March 2021 by Willcity Ty
The best employees always making sure I’m good ????
