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March 2024 by Jamey Hendrix
Went there to donate a well maintained recliner and was told that they had no room for it. I have been to multiple Goodwill Dination locations and have never been told No. I will not be returning to this location. Very disappointed.
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December 2023 by Jarrett Morrow
Bedbugs!!! Went on 11/16/23 around 4 pm. Gf and I sat on a $79.99 couch. Immediately saw a dead(?) bedbug on the arm and alerted an employee. The employee looked over the couch and after not immediately noticing more said he would need to tell a manager. Went away, and when we were in the checkout line, saw him go over to the couch with gloves on, pick up the bedbug and throw it away in the trash can next to the cashier station. Any place I have worked at in the past would’ve immediately thrown away something with proof of bedbugs, alive or dead, or treated it. This goodwill did neither and I was immediately disgusted that they would even continue to be selling that overpriced infested couch. So do NOT buy furniture from Shenandoah location! I already knew how dirty shopping at goodwill was but this went against customer AND employee safety and any number of products could be infected. So many things wrong with goodwill these days and this was the cherry on top…
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December 2023 by David King
Tell the antique cashier woman that record sets are priced as marked and her opinion of the value means nothing.It's a 2nd hand store, not an auction of your mother's estate. Accusing me of "trying to get something for nothing" was wildly out of line. I asked for nothing; senior staff told her what to charge me. Twice. I thought I would never get out of there.
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December 2023 by Howard London
Thay ask to much money for stuff thay get free.thay want 10 dollars for jeans but at Walmart the same jeans brand new only 14 dollars I don't get it.
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August 2023 by Jennifer Parks
We went in to this store to buy jeans but they don't have a place to try them on so we left.
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August 2023 by Jo M
Great customer service at checkout.
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April 2023 by Greta Hurst
Found nice things this timeVery hit and missPenny at check out is so incredibly grouchy and rudeObviously having a bad dayOthers here are friendlyMaybe Penny needs to find a job where the public doesn't annoy her so bad. Most people who shop at the Goodwill pinch a dime. Great for that. Super disappointed about removing their discounts. I've cut back a lot here. Once upon a child usually has nicer children's clothes and prices are great. No searching like the Goodwill. I'll be backBut without discounts as beforeI don't spend as much
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March 2023 by Larry Glass
Visited 3 Goodwill Stores today. Still some bargains out there if you are picky. Goodwill raised their prices significantly and did away with their color of the week tags and Senior Day, We don't go near as often and try to support Salvation Army now with our Donations.
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February 2023 by Gerald Moorman
We found some fantastic deals at Goodwill today. A pedestal fan in like new condition that retails at regular stores for $39.95 and we got it for $9.00. Can't beat that. We also got a few plastic storage containers for our craft room for 99 cent's each and a few odds and ends. As always a fun adventure shopping here. We'll be back of course. There's plenty of free parking and disabled parking and the store is always neat and clean and all of the associates are friendly and knowledgeable and eager to assist you with your questions or concerns.
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February 2023 by Sharlet Niddow
The store seemed nicer than normal. I didn't go into the restroom so I don't know about that area. The checkout lady was very nice. I had an enjoyable time there and I found a huge mug that I can put in the microwaveo h y e a hI'm ?. Thank you to whoever donated it.
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December 2022 by Ya Sabes
Not impressed with the high prices for a business that gets all their merchandise from donations.They are not helping anyone, but Mark Cuban. I took my son to show him how our donations help those with less. I'm glad I didn't bring my stuff. I'll be looking for a new place to donate my goods.
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December 2022 by Andy Lee
probably the best goodwill within the greater lafayette area!
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November 2022 by Jennie Yasofsky
Before inflation it was great. Even GW doubled somethings tripled in price. I do like finding that rare find.
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August 2022 by Bondocking ID
they have a lot of colecction of antique stuff, like old plates,old glasses. Alot of choices too. Was Lucky, get alot of treasure from there. Employee also friendly and helpfull. definately come back
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August 2022 by Gerald “Gerry” Moorman
Love Goodwill. You never know what you'll find here and their profits are used to help people in the community and charities. Everything in the store is from donations and prices are very very reasonable. It's always an adventure shopping here and fun. The staff is friendly and knowledgeable and helpful. There is a drive-thru for your donations and staff members will help you unload them. They also have shoppers rewards that you can join for rewards throughout the year. Great shopping experience!
