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October 2023 by JoEllen Gehring
Prompt service, reasonable prices, friendly, efficient, and accommodating driver. We are from out of state and our daughter at Purdue had car trouble. Jim’s Garage was extremely helpful.Service: Car towing
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October 2023 by Laura H.
Jim's garage is a very unprofessional business. the general manager, Cliff Buman, in particular, was very difficult to deal with. I would highly recommend to anyone to use ANY other towing company in the area.
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September 2023 by Lauren Yancey
My car got towed from a parking lot off Purdue’s campus. They were horribly rude. The hand written receipt didn’t add up. It was “$145 to tow, $12 for mileage and $80 for storage” that add ups to $237 not $272 so i’m not sure where the other $35 went. They only accept cash but don’t tell you beforehand when you call or have it noted anywhere on their website. It’s an absolute scam do not use this business!!
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August 2023 by Cindi Hollingsworth
WORST!!’ WORST!! These grease monkeys are money grubbing thieves !! Making aProfit when people are desperate in the middle of the night and have no other alternatives!’ $240 tow for a 3 mile tow!! And oh yeah they don’t take AAA or credit cards over the phone so they can keep your impound a few days longer or until you can pay cash!! These guys are criminals in my opinion!!! NEVER EVER CALL THEM FOR SERVICES!!! They are evil
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August 2023 by Hong S
We called in for a jumpstart at 7:30am, followed up at 9am and was told they were getting fuel and on the way. At 11am, we called again, first we were told they were on their way. After we said that was supposed to be two hours ago, they gave a different excuse. After waiting for 3.5 hours, we cancelled and called another service.
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August 2023 by Faith Trzepacz
Got stranded at 10 pm they were so helpful as well as helped get into my trunk and roll up my windows!!! God bless!Service: Car towing
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August 2023 by Michael S.
Had one of there drivers drive up into our yard to retrieve a vehicle instead of using the business's parking lot. My father was attempting to mow the yard(and he was parked in it). My father passed him with the lawn mower and he claims some rocks hit him. Then proceeds to come into our yard trying to start a fight with my 65 year old father. Goes on to say he's a public service worker as if he's more important than the rest of us or something. We diasculate the situation and walk away. But I stayed on my back porch to ensure he wasn't planning on driving though the yard(that's where my truck was parked) as he drives down our alley he proceeds to start yelling profanitys as he drives away. Then he attempts once again to park the tow truck and walk up into the yard looking for a fight!! Definitely wouldn't recommend jims... seems they only hire unprofessionals. I'd go with Joey's or JT's
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August 2023 by Cynthia R.
Our car wouldn't start after driving 2 hours to West Lafayette. Called Jim's garage. They came out right away. Robert was a real nice man and took great care to loading and unloading our car on the flatbed. Rate was reasonable as well. Thank you. Made this frustrating situation tolerable.
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July 2023 by Christopher S.
super unprofessional, I highly recommend you take your business to anyone besides these folks.
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July 2023 by April Vasquez
Friendly , efficient and STAFFED!!!! Simple be nice to them they go out of their way for you! As long as you have all of the required documents that are required by law for them to give you back your vehicle after it’s towed you’re in and out! It’s not their problem if you don’t have the docs the government and insurance makes them check before releasing your vehicle ….
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May 2023 by Allison Spears
Our car was towed in a timely fashion but then it sat for over 2 1/2 weeks waiting to be fixed. I had to tow it to somewhere else. I'd use them for towing but never for car repair again.Services: Battery service
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April 2023 by Jared T.
My car was totaled on N. Creasy Lane (no injuries) at 5:20 PM on 4/13/2023, and two tow trucks driven by Nate and Carter arrived within 15 minutes after police assistance. Nate handled my car and gladly took me with him to Chevrolet Collision. He really knows how to handle a cab and trailer. I was still shaken over the wreck, and he took the time to talk to me to calm me down and make certain I was okay. We gabbed about other stuff, too. He was very kind, helpful, and professional, and truly interested in helping me. Thank you, Nate and Jim's Garage, for taking care of me, even at a personal level.
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April 2023 by Beth C.
Jim's once refused to release my car, stating that I had a bad attitude. Police had to get involved in order to keep them from stealing my vehicle. It's impressive that they don't have a masse amount of lawsuits considering their clearly illegal practices.Don't have your car towed here. Choose any other towing company in town.
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March 2023 by Fred Powell
My son's vehicle was down and needed towed to a mechanic. Roadside assistance called Jim's. We gave them the correct address. We waited till the driver arrived and picked up the car before we left the scene. hour later the mechanic called asking when they would get the car. We called Jim's. They read the address wrong and guessed where we wanted it take(instead of asking) and towed it to a random location. We asked why they told us to "argue with your insurance about it." We persisted and they repeated themselves and hung up. We called insurance and verified the address given was correct. A female agent from Jim's called us back and verified the mistake was on their end and they would go back and move the car from random location to our mechanic. Im under the impression she is the only employee with any professionalism.I highly recommend you do NOT call Jim's.Joey's enterprise services is FAR superior!
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March 2023 by Samuel Frank
My car got towed this morning for having expired plates. It will be around $200 to register the plates and $200 for the one day its been at this garage. It is $40 every additional day it remains at this garage. I contacted them and asked if i could work out a payment plan because I am a college student. Before I could even finish speaking the employee said No very aggressively. Only leaving a bad review because in a college town this ruined and made my day 100x worseService: Car towing
