-
June 2023 by Raelene King
Macy's is just too expensive even the stuff on sale is expensive ?
-
June 2023 by JD 4020
Was ok wasn't going to visit glad I did thou
-
August 2021 by Patrice Matthews
Love it! Designer items at reasonable prices! You NEVER KNOW what awaits you fashionwise! A true fashionista knows the true values to be found HERE!!?
-
March 2021 by David W.
Rotten Return Experience & Service Today (3/9-21 ~1:30PM), I was trying to return a bedding item which turned out to be one of the worst and most bizarre experiences. I walked in to the store to a cold woman who looked **so** disappointed to have a customer. The item I was returning was shipped directly to me and unopened. She handed me a zip blade to open it for her (classy service), then saw it was a feather bed, and she couldn't wait to tell me she couldn't return it. I explained it clearly said to take it to the store as a return option. She called someone with no acknowledgement of my comment. You know when people don't want to work; they call their manager and ask the question this way, "We don't do this do we?" Never mentioned it said all over my phone FOR THIS SPECIFIC ORDER, that returning to the store was an option. Then I was repeatedly scolded that she didn't even have a UPC to scan (not my fault, the box was never opened, look it up!!). Now if I was working there: (1) I would politely greet customers, (2) never give them a zip blade to use themselves, (3) not blame the customer that Macy's didn't include a UPC, and (4) she bragged she was the manager, why not say, "I know you came all this way, how about we process the return here and send it back to the vendor. It will take longer to get your money back, but we don't want to inconvenience you any more." No, this person could not wait to get back to get rid of me. Hopefully, their Corporate Office reads these and addresses the four items above!! I seriously doubt the store will.
-
December 2019 by Candace T.
Love this store . I suppose I shouldn't name the other " department " stores but one starts with a k one with a t and I suppose one starts with J.The quality ,which by the way cannot be determined online, at Macy's is excellent. The selection is amazing. I recently bought an expensive ring there for 30 percent of the original price . They run a sale it's a sale not hike it up then take a little off . This weekend I purchased gifts for a 70 yr old woman down to an 11 year old girl with a mixture of every age and gender in between .home goods clothing earrings a jacket all at great prices and of great quality. If we let all the brick and mortar stores go we will be missing a lot ...and paying more By the way yes I shop online yes I'm prime which is great If you don't need to feel the quality
-
October 2019 by Joline A.
This is one of my favorite stores, but I wish this location was larger. They have a limited home goods section. The staff was friendly but they seemed to be pushing the new way of self checkout. I don't understand the process and prefer to be checked out by a live person. The store is clean and well organized.
-
October 2019 by Rob M.
Hire some people, open up the existing (what few are left) checkout registers. I've been wandering around for 15-20 minutes and my wife has been in line, with one person in front of her, the entire time, waiting to get checked out.
-
September 2019 by Daryl D.
My husband and I had a wonderful experience at this Macy's. I was pleasantly surprised at the amount of savings we encountered. We worked closely with Larry and met Melissa. Both of these employees within the men's department helped in a way that left is beyond satisfied. Their attention to us and kindness may have just won us over. We have decided to regularly consider Macy's in the future. Thank you! Although you were busy it was obvious that we all were a priority. It was quite the juggle and Larry handled it well as he helped us to find the menswear that we needed for a formal occasion. We left feeling like the service and finally bill was tailored to our needs.
-
June 2019 by Jen B.
If you shop here, don't expect service. In multiple areas of the store I saw employees standing around talking to each other. I was in the store for 45 minutes, and not once was I offered assistance.
-
October 2018 by William S.
It's very stuffy in here. Everyone's spouse that works here must be a millionaire. All jokes aside, the men's selection here has nothing and I would say it's better to just shop online. Or go to a different Macy's.
-
September 2018 by DR ROBERT THAYER
Macy's would not honor the 25% percent discount to the tennis shoes when clearly marked. See attached pictures. Clearly a bait and switch. Not good Macy's.
