Massage Envy offers a range of services including massage, skin care, and total body stretch to promote overall wellness. However, some clients have reported issues with cleanliness in the treatment rooms, citing filthy conditions, dust, and debris on the floor and shelves. Despite the common areas being clean, the state of the treatment rooms has led to some clients canceling their memberships. Additionally, there have been issues with the no-call no-show policy, with some clients feeling unfairly charged due to a lack of reminders or miscommunication about appointment schedules. On a positive note, the staff, including therapists and management, have been described as nice and friendly, with some clients receiving good service and resolving issues with the help of the owner.
Heather was amazing! I had a 60 Min massage focusing on my back and neck, she got the knots and relieved the muscle tension easing my back pain. And the front desk staff were super kind and welcoming, I’ll definitely be going back!
May 2024
My husband bought me an hour massage from here, and I went a couple of weeks ago. The guy that gave me my massage, his name is Corey, and he did amazing! He was so professional and respectful! If I get another massage, it will be from here!!
September 2023
GO HERE, PRICE KINDA HEFTY, BUT THEY KNOW WHAT THEY'RE DOING
