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November 2023 by Cheryl Sprowl
Very helpful, had just what we needed and wanted. Great prices.
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November 2023 by Kathy Krane
Very good salesman. He got a description of what we wanted, steered us to a couple of possibles and then backed off for a few minutes and let us try out and discuss in peace.
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October 2023 by Brittney Weathers
Great service, friendly and fast! We bought our bed and adjustable frame a year ago, but went back today to get the hardware to attach our headboard properly. He found our account and the needed supplies quickly and thoroughly. Highly recommend shopping here for mattress needs. Best mattress we’ve ever had.
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October 2023 by Sheila Moore
Was very friendly the minute we walked in an the guy who delivered was amazing he even took my frame up the stairs for me.
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September 2023 by lisa Jones
The sales people at the store offered help but did not push when we said we wanted to look. They only offered to lay the sale mattresses down if we wanted to try them. The checkout was fast and efficient.
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September 2023 by Zac Earlywine
The staff was friendly & knowledgeable. The whole process was simple and easy.
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August 2023 by Judy Mackey
We went in hoping to buy an affordable mattress same day. We walked in, tried out 4 different styles, paid and loaded the mattress within 20 minutes. Great service!
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August 2023 by Brad Plank
Everything was very easy. Great prices. Ordered our new mattress and adjustable base. Reserving 1 star to see how the delivery goes then will update.
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August 2023 by Jacob Dolinger
Matthew was very helpful. I’m amazed at how much more efficient they were over the phone than chatting with an online representative. Thank you guys.
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August 2023 by James Sawyer
The guy who helped me knew his stuff and got me set up with a nice bed and helped me get a reasonable price as well
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July 2023 by Jennifer M.
Rude salesman. Not impressed with his skills. He just said... "I'm blunt" as an explanation for his demeanor. Will look elsewhere next time.
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July 2023 by Sheri Francis
Anthony was great in helping us. He was very helpful in keeping in our price range.
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July 2023 by Maddy B.
My boyfriend and I went in to buy a mattress for our new apartment, and at first the salesman was talking to another couple who wanted a specific mattress and he was insisting it didn't exist anywhere and that they had no idea what they were talking about. The salesman then came over to us and asks us what we want in a mattress and we said we were just looking and weren't getting into specifics with him but he kept pushing and pushing us for specific answers. He then insisted we couldn't afford the mattresses we wanted and ushered us the the cheaper ones. Took my business elsewhere and purchased a mattress (a nice one at that) from someone else.
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June 2023 by Cindi Rathburn
Our experience with Mattress Firm was AMAZING!! We would highly recommend this place to everyone!! From the minute we walked in the door Tyler, the sales gentleman there was SUPER attentive and super personable! He helped us with everything we needed and more! We waited until the last min to try to find a Mattress for some family coming to town, and Tyler recommended the perfect Mattress!! Definitely a 10 star place and we will definitely be back in the future!
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June 2023 by Teresa Yazel
Was replacing a mattress and box springs that are at least 30 years old. My how times have changed. Anthony and Sean was extremely helpful patient. It took us 4 days to come to a decision. We chose a couple of simple mattresses that we could afford instead of going into debt on one. They were just as gracious at the end as they were at the beginning of our search.I gave 4 stars because some of the mattresses that I wanted to try that was on the Lafayette website were not in the store.