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November 2023 by Gabrielle Brouyette
We upgraded to the perfect suv for our family last weekend with the help of James Hardman. We couldn’t have asked for a better sales experience. He truly makes you feel like family and goes above and beyond to get into your dream car.
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November 2023 by Robert E.
My purchase experience with Sean Bolden was excellent. Within dealership protocol, he protected me from having my vehicle of interest sold out from under me while I scheduled my visit from a neighboring state.
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November 2023 by jodi hurst
From start to finish my experience was an absolute pleasure! James Hardman was my salesman and he took great care of me! I would highly recommend and will definitely be returning for my next purchase!
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October 2023 by Chino Zhou
Amazing dealership would recommend to anyone. They were able to find a car for us even though the one they had sold and drive it 300 miles to their dealership. Very grateful for Sean and Nicholas who made the whole process easy and fast. 100% recommend. Everything went smoothly and wonderful and am very happy with my new car!
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October 2023 by Greg Heiser
Had a great experience picking up my new Golf R today. Oscar Zarate did a great job explaining the features of the car. He was also very personable and professional. No aggressive sales tactics either. Felt I was treated fairly. Overall, a great day even in the rain.
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October 2023 by Kadence Clay
My recent purchase experience was great. We completed all paperwork pretty quickly and was out of the dealership with my new vehicle in no time! I also enjoyed how they took the time to explain the features to me while in the vehicle as well!
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October 2023 by Angi Anderson
I had to take my Atlas back the next day that's the only reason why it wasn't a full 5 start review. The people are great there! Another dealership in their family caused my initial reason for my visit. Lafayette Volkswagen took great care of my new to me car. Then the next day I had a follow up issue arise (check engine light). They got me right in and did everything to fix the cause of the problem, even though it all stems from the sister dealership's fault. I am ecstatic to be part of the Volkswagen family!
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September 2023 by Omaretsoguwa Atsagbede
Sean Bolden was extremely helpful along with his manager. They helped me get my dream car at an extremely good cost and now I can commute to class and back with ease. Will highly recommend them, 10/10. The car was in great condition and everything!
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September 2023 by Avery Simque
Everyone seemed very friendly and helpful. Was going to purchase a truck here, but when we test drove it found some things that needed to be re-inspected. The salesman told me they would get back to me later in the day when it was fixed, then they would ship it to me.After several attempts to get ahold of them the next morning, I was told they had sold the truck to someone else that evening without communicating that to me at all. A simple text to at least let me know what was going on would’ve been great.
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August 2023 by Robin Bottrell
I recommend this place to anyone who is in the market for purchasing a car! Sean, our salesman, was attentive, friendly, not pushy, and all around a terrific person. The management team was also amazing in securing us a vehicle on a tight time schedule! Everyone communicated with us every step of the way! Absolutely will shop there again!
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August 2023 by Nita Armstrong
Friendly knowledgeable salesman, named Alex, helped me. Gave me all my options without pushing me in any direction. Let me make my decision and was very helpful in showing me how the car operated as this is my first Volkswagen. The sales manager was nice enough to follow me home in my new car as I had the car I had driven to the dealership as well as the new car to get home. I took him back. The finance people were great. Everyone went above and beyond what was required. I will be very happy to refer your dealership to others.
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August 2023 by Tracy Heine
We worked with Alex Farley to buy a used car for our daughter's first car. Alex was very kind, patient and forthcoming. We had to work getting the car around my family's full schedule and Alex was very accommodating and did an excellent job at communicating with us. We had a great experience with everyone there, including Mike and Randy as well. We would definitely recommend Lafayette VW to others! Thank you and great job, guys!
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August 2023 by Rebecca Qubain Toole
We worked with James Hardman and he was very polite and helpful, and not pushy at all since we were not committed to buying a vehicle right away. Once we decided to purchase a vehicle, James continued to be helpful and went through all of our options to make sure we were comfortable. James was very thorough when setting up the car and going through all the features and settings with us.
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August 2023 by RAMSEY DANIEL
James Hardman helped me with the process of buying a car. He was very patient and also thorough with everything. He showed me a lot of details when test driving the car I was interested in. Lastly, he's one of the nicest car salesman that I've ever worked with. I'd recommend him to anyone who's looking to buy an Audi, Volkswagen, or anything they have on their lot.
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August 2023 by Sean Dooley
The sales representative, James Hardman, was very easy to work with. He was not only friendly and knowledgeable, he also was honest. The whole car buying experience went very smoothly. I highly recommend James as a sales representative and the dealership, as well!
