-
December 2023 by Gary V.
This is a large establishment that does not carry tri-tips in case anybody's wondering. Clearly it does not carry everything when needs for their house.
-
December 2023 by Rebecca Long
What a great store! I love to shop here. They have such fresh produce, meat and seafood counters, a wide variety of foods and personal care products, and friendly, helpful workers like Christopher! He was stocking produce and he helped 3 people before he helped me. He used his app to send me directly to the sushi dept, which had the sliced ginger I was looking for.
-
December 2023 by Nichole Foster
I usually go to the other 3 Payless stores in Greater Lafayette, but I was in the area of the Maple Point Drive one today, so I set pickup for there. However, upon arrival I could not figure out where to go for pickup. At the other stores, there are - at least last I was there - signs with arrows to both find the spot, and an area that's fairly obvious in the regular parking lot. At this store, it turns out the pickup area is off to the side, where even the numbers for the parking spots are on the side of the building instead of posts sticking up. I only found it by parking and calling in the store, and the person who called said, "yeah, we just took down our signs." Once I found the spot, I ended up seeing those signs tucked away in a corner -- picture attached to review. I later called, and when I finally talked to a manager, he said he was only doing what he was told and to call the corporate number to complain. I asked him if all the stores are removing signs, and he said he can only speak for his store.When I finally got through the corporate line -- after all the prompts, holds, and getting disconnected by the first agent who sounded like she was in her car -- the 2nd agent said he couldn't really answer anything, but would send the complaint on (and said he was giving me a store credit).I am angry that I drove needlessly all through the parking lot to find something that was not there and nothing to help, and also because it makes no sense to do. The ONLY POSSIBLE reason permanently removing signs to find a pick up spot makes sense is if Payless/Kroger is planning to "wind down" the option for pickup. Getting rid of pickup would infuriate me -- for one, covid is not over (I know 2 people who JUST had it), and some of us are still trying to avoid it. Also, I know that grocery pickup has been positively life changing for people with disabilities.
-
November 2023 by Alex Salazar
This payless location is the Buffalo Wild Wings on Creasy lane Of grocery stores.The payless at back lane is a 1000 times superior and I find it hard to believe this palace can't deliver the same service. All because of their customer support/money services department. I'm not sure if it's because of lack of staff but the service is sucks. Like how do you fail as grocery store.The lady with the Karen haircut and dog tattoo, yeah you know who you are... is such a pain. It's crazy she can close the money services department whenever she pleases. Is she a manager? How does she get away with this?! I once asked her what the operation hours. And she couldn't give me a straight response avoiding the question.The rest of the staff are young kids who have no clue what it's going on. Just confused about everything in general. And can't give me a straight answer about the Money services department hours.Christ, I never thought I would rant about a Payless money services department on a friday evening lol
-
September 2023 by Mrs. Lisa Romano
This is my go-to for any type of groceries.Everything is always in complete order, and the associates are just so extremely kind.
-
September 2023 by Guadalupe Hatch
Tried to purchase a clearance item that was clearly displayed clearance.When person from the dept checked item did so by phone not physically go to display where item was. I wentto display with employee item verified clearance on display but I was advised this was error. He wouldn't sell at discount price.Disgusted with this store
-
September 2023 by Mary Mathew
When bank and trust was there I got Everything there. They still have a Lafayette cash machine so that'll work. My food, my meds, and my bank!! All I need!!
-
August 2023 by Lydia Saykeo
this place is super friendly, specifically the guy with the yellow vest named drew. he helped reach for an item and took my groceries to the car. awesome guy!
-
July 2023 by Nestar Ras
I enjoy shopping in store, convenient and close to home, but today, I feel was wrong was in self check out, awaiting help while some short white blond woman, was conversating, with young black male, not helping or helping customers, with short fake muscles security watching, I went to other self check out, and said, ppl just talk while working, as I left, I tsk, and payless tsk back, I said do your job, I'm a customer waiting on assistant, security try to intimate, I Saud I'm a veteran, I scare, she pick up phone as to call someone, I said I ve outside, so payless employed ppl, can talk on cellphone while working really, I reported to Nathan, he said he will do something
-
July 2023 by Sandi Smart
Great store. I wish they carried Franz gluten-free bread. Best bread around.
-
July 2023 by S M
So many negatives, so little time. I've noticed here lately that the few good workers this location had are now gone. Oh well! As long as that profit and loss sheet continues to be acceptable no need to look at anything else.
-
May 2023 by Chelsea Cornell
I hate to post a bad review when there was a time that Payless pick up was the best. Unfortunately, that is no longer true. The grocery pick up has become a bigger hassle than doing it myself in the store. I have had more than a handful of items not picked but marked as picked, got home and realized the items I was missing. Their customer service to make it right is unimpressive. Don't bother using this service unless you plan to go through your bags thoroughly & go back in the store to get what was missing.
-
May 2023 by AMC
I absolutely love the flowers here,great price & selection. It's nice that a few associates know you by name.
-
May 2023 by Andrew Harbor
By far the worst Pay Less I’ve ever been too. Poor selection and extremely rude and unpleasant employees and management. I won’t be shopping here again and I’d highly discourage anyone else from doing so either.
-
April 2023 by LIFE OF B
This location is VERY RACIST! They need to be on the news or sued the way they act towards the black people. They always follow you around in the store while your shopping, watch only black people at self checkout I really try not come there but they only ones close to me that open this early. Well today A lady got smart with me because I asked “do u guys have Apple Pay it’s not working” n she got an attitude n said “we don’t have Apple Pay…NOR HAVE WE EVER HAD APPLE PAY.” N took the things I rang up. Even though I was coming back with my actual credit card. I noticed they don’t even have really any black employees.