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January 2024 by Jacob Dolinger
They did a great job! I needed new tired and wanted a specific brand. They got them shipped up from an Indy location in 24 hours. Also, Brian is super friendly!
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January 2024 by Claire Wagner
I went in to get my tires changed. I'd never done it before, but they made it super easy and answered all my questions. Overall great experience!
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January 2024 by Andria Robinson
Excellent customer service! They were super nice super quick and got my vehicle done right!
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January 2024 by Alexis Garcia
The treatment was horrible ? I will never get back
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January 2024 by Jon Havoc
If looking for timely service, this is no longer the place to go. Didn't realize that they were no longer a full service location. Took over an hour to get an oil change because they don't have oil filters in house & had to wait on one to be delivered. Only reason I stopped in was because I was close to it & needed service. Now wishing I would have not chosen convenience. It may not be as bad if you schedule service, but do not go here for service without an appointment.Wow, $100 oil change, 1.5 hrs & didn't even fill wiper fluid.
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January 2024 by Last of the Tribe
Always great service, Anthony helped a lot and it was fast as usual for me.
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January 2024 by Paula Kohrt
Appt for oil change and tire rotation was for 1 p.m. Arrived early, vehicle was not done when I checked back a little after 2 p.m. Did not get vehicle back until about 3:15 p.m. Nobody explained the delay and there was no apology for it.
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January 2024 by daryl sullivan
Horrible experience. Had a tire leaking. Was stuck from out of town. Couldn't get to it until the next day, which was understandable enough due to the time I arrived. However after having to check into a hotel with my family and come back the next day, I was advised the tech wouldn't be in for another few hours after opening. Fine enough I guess. Then after my car was "fixed" I was advised it was just the valve stem. Strange to me, but they're professionals so whatever. Starts leaking almost immediately after I leave. Have to stop and get air every 20 minutes on my way back home a couple hours away. Took into my regular shop and immediately was told I needed a new tire and they couldn't believe someone let me drive away on that one. Horrible experience and putting people at risk with faulty service.
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January 2024 by Larry Meadows
Good service I'd go back
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January 2024 by Laine Butler
On Sunday, I tried to call and was unable to get through so I made an appointment for Monday at 9. Monday at 9, I was told that the person needed for my problem doesn't come in until 10 (even though I was able to schedule an appointment at 9 for that service online). The person helping me did apologize, but also made it seem like I should have somehow known this was the case. They helped me and rescheduled me for 10 on Tuesday, and when I came back Tuesday, it all went really well. It was frustrating to schedule my Monday around something that didn't happen and wasn't communicated to me beforehand, but the Tuesday experience was great, no complaints there.
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December 2023 by Don Franklin
Pep boys is great.
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November 2023 by Frank Jones
Anthony was great, we got to our appointment about 15 minutes late. He said it was all good. Got our car in quick, helped us with the warranty for the tires and we were back on the road in 45 minutes. Very happy with our experience.
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October 2023 by FATIMA GARCIA MONDRAGON
I payed about 100 for an oil change, but week after getting it done it asked for an oil change again. I had it scheduled for 11am and my car wasn’t ready until 5pm. First and last time doing business here. Go to take 5 they NEVER disappoint.
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October 2023 by Judy Quaintance
Fixed my van after an over heat problem. Simple repair and ready the next day. Friendly staff that kept me informed. Reasonable diagnostic fee. Easy to have my van towed check-in was simple.
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September 2023 by Davy Hunley
The gentleman that I spoke to at Pep Boys was really kind to me and was very helpful and friendly. I had issues with my truck as it wouldn't start and the mechanic there got it going for me and helped me out so I could get my truck back within two days as I understand it was an electronic issue and they had to replace my battery as well as my spark plug. But he was very friendly and cared about helping me. I would recommend the gentleman at Pep Boys to anyone. Thank You so much for your service and support.