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April 2025 by Brock Morrison
Great service staff to work with.
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April 2025 by Caitlyn Meyers
Excellent service provided. Kaleb was very courteous and communicated effectively. He addressed all of my concerns. Will be back for sure!
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December 2024 by Griffin Bostian
I went to the Quick Lane and told them I needed a wheel bearing replacement and that I believed that it was my front passenger side. I was fairly certain that was the issue. After they inspected it they swore it was mybrakes wearing unevenly. Normally, I would change them myself, but they already had it in the air, so I let them do it. After they were done they test drove and noticed the noise I was talking about. They then inspected further and told me that my original diagnosis was correct (I should have trusted myself). The big problem is because I let them do the brakes I couldn't afford the $1100 they wanted to do what I Iinitially asked them to do. They gave me some spiel about how they couldn't hear the bearing because of all the other noise. Funny thing is I could hear it and told them all the symptoms of a bad bearing. I am giving them 2 stars only because the guy was very nice, but I am pretty angry.
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December 2024 by Kaleb Dunkle
Do NOT go here. The are very scummy and use predatory tactics to got you to get unnecessary repairs. Last year I had my struts replaced (they did need work admittedly). Today I go in for an oil change. After my truck got done, they say I need my struts replaced. Unless they messed up the install THAT bad the first time, they are blatantly lying to my face. Very shady stuff. I even got new windshield wipers THIS YEAR (not from them but autozone) and they said I needed new wipers. SMH. I guess the next thing that they are gonna tell me is that the sky is brown and the grass is high vis orange Horrible business strategy, you guys used to be good now you suck.
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October 2024 by Kassie Coverdale
The service department is excellent
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August 2024 by kelli diebold
I took my car to the repair shop for break change. I came back a few days later explaining something didn’t sound right and was told everything was fine. Fast forward to now, a year later. Still having break issues took to different shop only to find out that’s my brakes, calibers, and rotors are all destroyed due to lack of installing them correctly. I now have to pay over $1000 to fix their crap job. Do not take your car there for service.
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August 2024 by Kelli Dawson
I took my car to the repair shop for break change. I came back a few days later explaining something didn’t sound right and was told everything was fine. Fast forward to now, a year later. Still having break issues took to different shop only to find out that’s my brakes, calibers, and rotors are all destroyed due to lack of installing them correctly. I now have to pay over $1000 to fix their crap job. Do not take your car there for service.
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June 2024 by Scott Moore
The staff seemed awesome, one of my friends worked there so I had a hookup. Great. Cool. Fantastic even. Just needed a diagnostic on a certain part of my car. Ended up having issues less than a week after I took it to Quick Lane. Magically, two of my bolts went missing from my spark plug coils. Not sure how. Bolts don’t just magically go missing a week after you take to a mechanic, especially after you just saw them there the day before you took it to the shop. After the diagnostic on the whole car, this wasn’t reported to me. Now, about a month or so later, my car breaks down again. This time, my water pump is missing a bolt. I’m seeing a common theme here. Not only that, a spring was found in my coolant line. I’m not saying this was all Quick Lane, but they will not be seeing my face around there any longer.
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May 2024 by nickie wolff
Joel went over and above!! I highly recommend these guys! Great customer service and super fast and friendly!!
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May 2024 by darien lanting
Had a great experience with Joel M. Was very professional and got me in and out in a timely manner. Definitely will be coming back to him for my next service.
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May 2024 by Jacob Baird
Horrible communication and timeline on completion. Giovanni did not do well at all. Needs to be much better communication between the customer and service advisor
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April 2024 by Savannah Wilson
Kind service, everyone’s very personable. Mariah was very informative.
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April 2024 by Ryan Hall
Never coming here again. Told me 45 mins for oil change, 2.5 hours later it's still on the lift. The workers aren't even paying attention to how long things are taking.
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April 2024 by Tricia Schreiber
Absolutely the best service!!! Price was very reasonable. They informed I needed a new battery, which Ai had no idea. Mariah Freeman was very knowledgeable and attentive.
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March 2024 by Curly Bill
Fast friendly personal mariah was very courteous Josh and his staff have my business