Public Storage in Lafayette offers a reliable and convenient storage solution with a focus on customer service. The facility allows customers to reserve storage spaces for free and provides an online eRental option for a quick move-in experience. Reviews highlight the exceptional staff, including Stephanie, Joann, Keaton, Beverly, and Thomas, who are praised for their professionalism, patience, and helpfulness. Customers appreciate the thorough assistance in finding the right unit, as well as the great prices offered. Many have noted the spaciousness of the storage units, making it easy to organize belongings without hassle. Overall, Public Storage is recognized for its commitment to customer satisfaction and providing a supportive environment for all storage needs.
Joann was wonderful! I have had a unit for about a year and with the world rising in price the budget is tight. I walked in and she instantly put in for a rate decrease and within 5 minutes I walked in, was helped tremendously and was able to walk out! Thank you Joann at the 18th Street Public Storage.
May 2026
Public Storage is great business, excellent service by Joann, highly recommended.
May 2026
Great customer service. Helped us and answered all our questions. Great place to do business with
