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March 2024 by A
Nothing but mean girl energy every single time I walk in there. Will literally drive an hour to go to a different one
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February 2024 by Nicole Math
I'm never one to complain, but my quick visit tonight has me speaking up.The cashier, Alyssa was very nice and bubbly at the first start of our interaction but once I said no to joing the rewards club and declining giving her a friend's number to enter , she gave the cold shoulder and said "aw, that's really going to mess up my numbers." Pretty sad that this employee was more worried about her "numbers" rather than her interaction with her customers!!!Won't be back to this store, will shop online instead!!
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February 2024 by belle sugar
nico was awesome and a great help, they helped me find the perfect foundation c:
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January 2024 by Randol Logan
Xmas shopping
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January 2024 by Angie Crawford
Love this store just wish everything wasn't so expensive!
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December 2023 by Char Meister
I recently got married Nov 4 and pictures on Dec 27. Nov 4 Niko the Mac makeup artist did both my daughters and I. She did an amazing job on both. Niko is very professional, courteous, and wanted to ensure I was happy. I will definitely get makeup done by her again.
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December 2023 by Charity Morgan
Good variety
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November 2023 by Marla Hatchel
Becca in cosmetics was so helpful to me. Not only did she match me with the right Estee Lauder foundation (Double Wear), she gave samples of products that would be helpful to me!!
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November 2023 by Karen Mayes
Was overwhelmed and customer service was less than enthusiastic.
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November 2023 by Clinton Caldwell
I went there today. I am a cologne collector. I wanted to spend some money there. But i guess my money wasnt good enough. Not a hello....can I help you...did you find everything ok? Not even well nothing. Not a word. But the gossiping and carrying on with the employees sure looked like it was fun. I apparently didnt look rich enough to try n help. So i went to macys and got what i would have gotten at Ulta. So unless u look like u just left the country club dont go to ulta.
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September 2023 by Mary Bryski
Never have I ever been so offended in a store. I went in with the intention of having a bit of a shopping spree for my daughter who is here at Purdue and in need of a pick me up. I ended up being trailed by an employee who clearly thought I was there to shoplift. At several points she was actually in the way of my shopping. By the time I reached the front of the store, the employee at the cash wrap was repositioning herself to be closer to me as a looked in the bins. There were many other people in the store. I was the only one being trailed.I ended up rushing through and buying only a set of press ons and a face wash - partly because I felt uncomfortable and partly because the employee trailing me stayed in such close proximity she actually blocked some of the things I was trying to shop for.I'll be the first to admit that I probably stand out here - my head is half shaved and I have facial piercings - but I'm also a beauty junkie. This was my third time in the store this week and I've spent money each time. I had noticed the store was rather disheveled and a lot of items were out of stock but I wrote that off to it being a busy time due to the sale and the start of classes at the colleges. After my experience last night, I'm more inclined to believe this location is poorly run and unprofessional. We've never had an experience like this at other locations - neither the disheveled store nor the hostile staff. Major disappointment. My daughter will refrain from from shopping this location in the future.The included picture is what kept me from buying more than one set of nails. Every time I re-entered the aisle she stood in front of them.
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September 2023 by La Eboni
Bad customer service!
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August 2023 by Megan Cabral
I received the wrong order (receipt in box was correct, items were wrong and missing) and went into this store after failing to get a hold of customer service.The two women at the register who helped me today were the best. They both tried to help but we're unsure what to do in this situation; completely understandable.One called customer service for me from the store and got a CSR on the phone, which was more than I could do calling. I wish I would have got their names to mention them in the review but I was so flustered over everything that I did not.In the end, the CSR she connected me to resolved the situation. Even though the situation wasn't ideal, the employees did their best and were incredibly friendly and understanding the entire time.
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July 2023 by Jessica Wilson
GREAT ATMOSPHERE & AMAZING PEOPLE! ♡ VERY KIND & WILLING TO HELP! MY FAVE BEAUTY HANDS DOWN!
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May 2023 by Deepali Sinhal
Very happy with store services & helpful staff! I am visiting my son at Purdue from India. I was looking for the right product for my medium skin tone, especially particular shade of lip liner in coral shade and a right corrector for my under eyes. I was also searching for the right blush. Kelsey Morgan (at Ulta beauty, creasy lane) helped me find the right products & also assisted in suggesting lipstick shades that would look good on me. Thanks Ultabeauty! Thanks Kelsey!
