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November 2023 by Hannah Highlight
Let me start by saying the pharmacy service was awesome!I had a horrible time trying to get my perscriptions filled at walmart and eventually had them sent to Walgreens where Lindsey saved the day! walmart sent my perscriptions to two different Walgreens locations and when I talked to Lindsey on the phone she got eveything straightened out. Not only did she fix it so they were all at this location but she filled and had my perscriptions ready for me within 10 minutes. Truly took a weight off my shoulders and I'll only use this pharmacy from now on.
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August 2023 by Cheyenne Metro-Lucies
Brings joy to my life every time I see a Walgreens sign. This place has saved me tons of trips and money. The people here are great a definite 10/10 from me!
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May 2023 by clint scheidler
If I could leave a zero I would. Staff is rude, incompetent, dishonest, and have no idea what customer service should be. The following have happened multiple times.I've had doctors send over orders only for them to be lost. Blaming the office for not sending it, despite me being right there when they didOn one occasion my doctor sent my rx to this pharmacy in error. They refused to transfer it for me saying many things , I have to call the other pharmacy for the transfer or YOU need to give your doctor the right pharmacy to call , this happens too much, or my favorite ....we can no longer serve you here because you're too abusive....I'm a pharmacist over 35, 20 years with Walgreens I know what is professional interaction AND customer service should be as well as what customer service is NOT.Despite my better judgement, I told them to F themselves, only after repeated insults, lies and errors.I have transferred every thing to new pharmacy and will not be back.Remember . A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs.So as a highly visible person in retail, the word may just slip out about my horrible experiencesMeanwhile, Kudos to the new pharmacy. Thanks for taking care of this witlhout a pause.Psssst, as a pharmacist, I know what is expected and what bad service is.
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January 2023 by Sean Kavanagh
Friendly and very knowledgeable ...
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October 2022 by Marty McGlothlin
Terrible service in pharmacy. Called in and went through the automated switchboard questioning process 6 times in a row and was put on hold each time before being hung up on every time without actually talking to anyone!
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August 2022 by Gina Houchins
I was just at Walgreens,looking for Halloween stuff,didn't see any but when I was leaving a employee of the store was buying a Halloween pillow type and I ask ,we're is the Halloween stuff and she said real nasty we haven't put it out yet,But they can buy it now,Get the good stuff before it goes up for sell,I will never return to this Walgreens the lady didn't need to be nasty ,plus it didn't look right that she was able to buy it
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April 2022 by Susan Black
Went to pick up a prescription on auto-fill. Waited in the drive-through for 10 minutes behind 3 other cars….finally our turn and was told they were closing for lunch. Seriously? You can’t finish assisting the customers that were waiting? Had 3 kids on the car and live half hour away. Only choice was to wait or make another hour trip to town As the medication needs taken daily. Customer service is what separates a good business from a bad one!! Sorry Walgreens-you failed miserably!What happened to staggered lunch times?? I won’t use Walgreens again-CVS pharmacy doesn’t close for lunch!!
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March 2022 by BLAKE Strong
Just a quick so for a couple small things
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February 2022 by David Potts
Asked the cashier working to check if they have a particular type of vitamin for my grandmother's eyes, and she refused! She told me that what they have is on the shelves. NOT HELPFUL AT ALL! I won't be coming back, and instead I'll be doing my pharmacy shopping at CVS!
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January 2022 by Jamie Reece
Used the drive-thru for a COVID test. Staff was super friendly and professional.
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November 2021 by William Darnell Sr (French William Fry's)
I have been trading here for the past 20 years and get my medicine from here, too. This particular store used to be 24 hours, but they stopped that couple of years ago. The staff is always friendly and helpful. I like them, of course, or I still wouldn't be trading there. I know them all and have seen many go through there as well. With that said; Have an excellent day, and I hope this helps. Best of Wishes, William
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November 2021 by Hayden Jones
Was called for a prescription, and waited TWO HOURS for them to be ready before we went to pick it up, and STILL ended up waiting 15min there. Miserable experience. Had there been a choice, would've chosen another pharmacy.
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October 2021 by Krystle Kelloway
Clean. Shelves were stocked and employee were nice
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September 2021 by Alexis W.
Haven't started having problems with this location until recently. Employees having attitudes is usually something I let go, sometimes people just have bad days and I get it, but I've had two unpleasant experiences with a manager here twice now within the last couple of weeks. I didn't feel compelled to write a review until an incident today. As many know, theres a new craze surrounding the stuffed animals known as Squishmallows. Unfortunately, I find myself to be in that craze and absolutely adore them, and have for a couple years now. Around this time of year is when they start releasing the Halloween styles at retail locations and if you don't get one the day they put them out, then you might as well not bother because you wont get one at all. A couple weeks ago, I decided to check this walgreens for them. When I first walked in, I didn't see any out on the shelves but I asked an employee in the section if she knew if there were any in stock, since there were a whole bunch of boxes. She checked and there were, and she seemed pretty happy to help. Then the manager walks up, says to me and my partner very grumpily that they don't have any. However, the previous employee had literally started opening the box with the Squishmallows inside. We weren't trying to bother anyone, I always do my best to be polite and try not to interrupt anyone doing their current task. I would expect this attitude from a teenage employee... not someone who's at least in their early thirties and in a higher position. The employee put out all the new arrivals they had gotten and i got one squishmallow between my partner and i. One. Thats the back story for todays incident. On my way to do errands, we stopped in again just to see. We hadn't been having much luck but I thought I'd see anyway. To our luck, they had the one me and my sister in-law have been looking for! They had 6 in stock and we were originally only going to get two, but decided on three because we thought another friend might want one. We walk to the register and the cashier politely tells us that she can only do two per purchase, so we asked if it was okay if we could pay separately for them and she said that was fine. The manager was eavesdropping and told us no and he said we could only get two since we were together. We explained we were paying separate and his attitude kicked in. He said something along the lines of "No, you guys came in together. You're together. I told you guys this last time!" Huh?? We didn't argue, we put the third back. First off, i completely understand restricting purchase quantities, theres a huge scarcity at the moment. However, there was no need for attitude on either occasions. We werent being over bearing, we werent running into the store crazy and snatching all of them up, we dont go in every day asking them if theyve got any in. There was no reason for him to be so outwardly annoyed with us specifically. Secondly, he had not said anything of the sort the last time we visited, if not the shear evidence being that I'd only bought one single squishmallow on my last visit. TLDR: there's no reason to be rude to customers because they come in looking for a product your store sells. Its unfortunate if others have been rude or crazy towards you and your employees, but its highly unfair to treat anyone coming in like they just caused you the biggest inconvenience of your life just by existing.
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September 2021 by Stacey Ricksy
Clean fast service...