Walgreens, a well-known pharmacy chain, offers a diverse range of services and products to its customers. The store has a dedicated staff who strive to provide excellent customer service. One standout employee is Jessica, a shift lead who has worked at the store for 11 years. She is described as an "amazing young woman" who went above and beyond to help a customer in need. When a customer from out of town required urgent printing for their son's robotics competition, Jessica found a way to complete the difficult project, earning the gratitude of the customer and their team. However, not all experiences at Walgreens have been positive. Some customers have expressed frustration with the pharmacy's communication, noting that they have made multiple wasted trips due to incorrect information about prescription availability. These customers feel that the staff do not prioritize their time and convenience. Despite these mixed reviews, Walgreens also seems to cater to a wide range of customer needs, from pharmacy services to grocery items. One customer recounts a visit where they encountered various temptations, such as candy, while using the restroom, ultimately giving in to the craving for a Reese's peanut butter cup. Overall, Walgreens appears to be a versatile store that offers a mix of services and products, with a dedicated staff who can provide exceptional customer service, though communication and efficiency in the pharmacy may need improvement.
Great place to shop. Very helpful associates and has good prices.
November 2025
Would like to recognize several people at the Walgreens on Creasy in Lafayette Indiana. Pharmacists Jim and Annabel for their compassionate service and knowledge. Rachel and Jeri for their willingness to help and always have a welcoming smile!
January 2024
Communication at this pharmacy really needs to improve. So many wasted trips being told a prescription is ready or it will be ready later only to travel across town and be told, nope, not ready...but if you want to wait half an hour we can get it ready. They just don't care about your time.
