-
February 2023 by Pecora Johnson
This place is not where u want to get a car...I purchased a 2005 blue Mazda3 2 weeks ago and it gave out on me not even a full week later....it just suddenly stopped on me and when I called they asked me to bring the keys and then stopped answering their phone once I took the the keys to pick the car up n look at it....they took my money n did not want to accommodate me in any way....THEY ARE SCAMMERS I DO NOT SUGGEST ANYONE PURCHASE A VEHICLE THROUGH THEM EVER!!!!!!
-
November 2022 by Tiffany M.
If I could leave a 0 star review, I would. Do not buy a car from these people. Don't buy from either lot (Hobart or Lake Station). Back in late August, my brother brought me to the Hobart locale to buy a car, since I lost my last car in a car accident three weeks before. The car I ended up with was a 2002 Oldsmobile Aurora, which was sold as an 2004. I had to drive to the Lake Station location, however, to place the down payment, since the former had to to update their computer system. Within the same day, I discovered that the car has numerous problems with only two highlighted ones. For one thing, the windshield wiper motor was blown out, so I couldn't use the wipers on the car (Heaven help me if it rained). I couldn't drive it at all if it was raining outside. The second among many problems was that the gas filler neck was rusted out so badly, that a gas cap can't fit it, and would have to be forced on. As a result, when I first drove it off the lot, I tried to put gas in it, and couldn't remove the cap. So the car stopped on me the next morning when I dropped my daughter off at school. AAA had to remove the cap when they came to put fuel in it. They had to wiggle it off, and advised me to put more gas in it immediately, and to put the cap on loosely until I got one that fits. No mechanic shop was able to fix the problems because the parts are no longer in circulation, due to the car's age. Going to find the parts at a junkyard would be a lot challenging as well. The only reparable problem was the windshield wiper motor, which I didn't bother with getting fixed, since everything else couldn't be fixed as easily. The filler neck issue was the biggest reason why I could not legally plate the car, since two weeks after getting it, the check engine light came on. It would fail emissions in the blink of an eye. Then sometime afterwards, the low tire pressure light came on. I discovered that three out of four tires had missing tire caps (that keep air from seeping out) from them when I tried to put air in the tires. All in all, the car was a death trap on four wheels, and was barely in driving condition. The customer service was crappy at its best. John, the douche nozzle that I had the displeasure of doing business with, could never be bothered to answer phone calls about the car's issues. When he did, his attitude towards me was rude and unprofessional. None of the people at either location are very friendly. You have to go to the Lake Station location to make cash payments to them. Both locations are dirty and reek of cigarettes, and the sidewalk is covered in loogies from the smoking. Just disgusting. Their "buy something or get out" brand of customer service is a major turn-off. They don't care at all, and won't give you the time of day if they don't feel like it. Run, not walk, the other way when you wanna buy a car. Not worth it in the end to be bound to a sideline dealer with customer service that's much worse than the merchandise they sell.
-
May 2022 by Eliseo Otero
I purchased a vehicle that had the frame mostly rusted which could have cause me to lose my life I was told by my mechanic that it was a miracle that that vehicle didn’t come apart from the rust on the frame I would advise anyone at to purchase a vehicle from your life maybe in danger
-
October 2021 by Eric Hampton
Went too buy a used car and as soon as I got home the engine light came on,the door locks won't work, the horn not working asked for car fax no good
-
October 2021 by Penny Price
Got a great deal on 2 cars
-
September 2021 by Titana King
2006 Chevy Tahoe paid $4500 Chasis which is the frame of truck is rotten out had to sign a paper saying this truck is unsafe to drive John said its nothing they can do about it because I had it 3 month..ND WILL SMILE IN YOUR FACE AND Sale u a lemon please don't ever do business w these people they are scammers with no heart at all -Call the Better Business Bureau on these people need to be shut down
-
September 2021 by April Price
John is the best sells person I've ever met.Lake Station, In
-
June 2021 by Shae Thames
Jerry charged $5000 down for a 2008 Honda CRT(cash price 5800) then priced it at $300 bi-weekly plus taxes and fees. Missed one payment and they repossessed it while out of town. Then turned around and charged $1791 to get it back ($500 for towing, $1291 is the balance left). The car still had all belongings inside including ID, Debit Cards, and child car seats. Tried to compromise to at least get home to the vehicle (stranded out of town with daughter, no money, no ID, and no way home.) Jerry laughed and said “yea well wattaya wan me to do somebody gotta pay these guys and I ain’t doing it”. He constantly yelled and belittle the situation without any concern or care for his customer. NEVER DUE BUSINESS HERE
-
April 2021 by Charity Maxey
My parent and I purchased my first car here. Paid cash. Couldn't register it because the title was wrong had to wait a month to get it correctly. Finally got the title. The brake lines went out within two weeks. Found out it was infested with mice at one point.There were even nests in the heaterand in the trunk. Had to put mice traps in my new car. There was bird seed gummed up in the spare tire. Had to throughly clean it. They were nice about the title and offered me another car but the car needed brakes and electrical wiring was shot wouldn't recommend you go there.
-
April 2021 by Preachers Daughter
I payed $5000 cash for a 2007 Buick Equinox. 4 days later the engine was running hot constantly. I also found out the 4wd was missing under the truck. I got the call my title was in so I decided to speak with them then. With a smirk the entire time said there was nothing he could do. I explained how I had spent my whole childres money for us q decent car and I want to speak with the owner he then put me out and called me several Bs!!! I will be contacting ppl about this!
-
March 2021 by Dante Ellis
They sold me a lemon twice dont waste your money
-
October 2020 by Micheal Anderson
Good deals. Decent cars too.
-
July 2020 by Christopher Vorice
Great service very helpful and understanding 5 star
-
July 2020 by Raheem Brown
Went here to check out cars the selection was smedium. They have a few thats i can say its worth buying Great ppl nice costumer service. You should come check it out. Bring money and proof of income.
-
February 2020 by Bobby Crook
Very good customer service, extremely helpful