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February 2024 by Sarah Carreras
I stopped in a few days ago with a few questions. I did not feel they were there to help me and wrote an email. I was given a generic email. This was over a week ago and still no response
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February 2024 by milosava kenjic
I recently took my newly adopted kitten for his medical checkup. Holly, the assistant, was very attentive to my concerns about Oskar. She was able to answer all questions before we saw Dr Hawrysio. After visiting with the doctor I needed clarification regarding his treatment and they both set my mind at ease. Thank you Holly and Dr. Hawrysio.
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January 2024 by Amanda Taylor
My dog Zeus was treated horribly by Ruth the veterinary assistant. I took him in last year when he was about 9 months old to get him microchipped. He had been going there since he was a month old. He was scared and anxious as most dogs are at the vet. He was not greeted or petted by Dr.Mock or Ruth. Jennifer at the front desk on the other hand was amazing to him. She offered him treats and petted him so he really liked her. That's really all it takes to win him over but no effort was made to ease his fears once in the room. Ruth didn't help hold or position him and gave me an attitude as if i wasn't doing it right instead of guiding me and working together. Once done I needed him weighed for medicine and Ruth gave me an attitude because I could not get him onto the scale by myself. Instead of helping me by lifting one end she decided to use the choke leash they had there on him. I had a gentle leader on him so you cannot pull him but he also cannot pull me. He is a Great Dane so he was very large. She used the leash to pull him onto the scale by choking him. He was so scared he expressed his anal glands. After that day if he saw a leash he would run. It took time and patience for me to get him to be not scared of the leash again. Since then he had his neuter and gastropexy done at Purdue and they handled him wonderfully. They even gave me anxiety medicine because they recognized how scared he was. They had no issues with him and said he's just a big baby. Westchester vet in Porter also handled him well and did not expect me to weigh him or position him. He's even been to Hobart and again they did great with him. I think Ruth was intimidated by his size and did not want to deal with him because of it. He was 100 lb at the time. She told me i needed to be forceful with him and how he could easily drag me down the street. I told her that is why I use the gentle leader on him because he cannot pull me. I have never had him overtake me and he's well over 1 now. She was rude and judgemental instead of helpful and compassionate. I have not taken him back there since that day and I will not come back there with any of my pets. Zeus deserved better. He was a scared puppy and needed assurance that everything was going to be okay. Instead he was choked, and left there more scared than when he came in. Ruth's behavior was unacceptable. I do not think she is in the right profession.
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January 2024 by Robert Janes
Cost me ,$28 to have my dogs nail cit6
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January 2024 by Bill Hackett
Our first time there, since we're new to the area. They were friendly, professional, helpful, and our dog liked them.
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November 2023 by Herbert Smith
Great service and excellent doctors for your pets
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November 2023 by J Jackomis
Lake Station pet clinic has continously offered the best care and service! I love my dog Georgie more than anything so I couldn't accept less! A huge thank you to everyone there!
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November 2023 by Elida Velez
The staff was very helpful and professional. I'm not sure Nico was fully examined but I am not a Dr. Is not my first pet & I thought the exam was quite short. With that said everything else was good.
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November 2023 by Lance Dawson
Pet lovers beware…if you take your pet there and prepay for the fecal test ($51.00) you only have 30 days to get that back to them, or they keep the money and charge you again for the same test! They gal on the phone informed me they tell all customers verbally this. Well they certainly didn’t tell us, nor did I read it on my receipt at time of service. We have been going here for 20 plus years. Sadly we will look elsewhere moving forward. It’s a dam shame, we loved Clemons, Z, Hecklar and Cooper to name a few. Not been the same really sense most of them have retired and or moved on. How can you prepay for services not performed, and charge again?? To me it’s like loading a gift card, giving you 30 days and then saying nope moneys gone! That’s there is wrong
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October 2023 by Ray George Baker
Best place in the area,for your fur baby’s care!Highly recommended!
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September 2023 by debsdogs1
I changed vets after 30 years and I am very happy with my decision. All the staff at Lake Station Pet Clinic are knowledgeable, compassionate and caring. I'd give them 10 stars if I could!
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September 2023 by Julie Jackson
My dog is over 17 years old. They are extremely kind and careful with him. I don’t know how their prices compared to others but their service is excellent and well worth the price.
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August 2023 by Tracy kersey
I have been taking my fur babies here for the past 10 years. Dr Heckler was great until he retired. All the doctors are amazing. The staff is very sweet and supportive. I had to put one of my dogs down and all the staff felt my pain and was very sympathetic. I recommend them … I feel you won’t be disappointed.
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August 2023 by Giannina Kinsel
Great service, good doctors and assistants.Wonderful small town-style place. You will see the same few vets each time and that means a lot! They seem to really care and they seem to be cheaper than the other vets in the area.We are glad to take all of our pets here. They are especially great with our geriatricDog. Great experience all around.
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August 2023 by Deborah Stutler
Lake Station pet clinic is the best. I normally see Dr. Copper, he a very compassionate and professional vet. I have seen other vet's there who are just has good. They take time to explain everything and take care of your animals has their own.
