-
January 2024 by Manuel Rios
Showers decently clean, but the hair dryer doesn’t work in shower 7.
-
December 2023 by Cheryl Williams
Went to Popeyes. Fast friendly service. Food was excellent. Almost choked I ate it so fast.
-
November 2023 by Gord Joy
Waiting over 2 hours for a simple truck tire change. What a Joke. Empty tire bay, mechanic on break and I’m in line behind a truck that can’t pay for service. So I can’t even get started because they have to wait for payment. They don’t even care that I’m on the clock. They get paid by the hr and it shows. Customer service is severely lacking.
-
November 2023 by Stan D.
So disappointing, I was told that my batteries will be changed in 1 hour but instead I waited 2 hours ones I got frustrated and request an update I was told that the "employee" had to take a break. I left and got a phone call 45min later that they are ready for me where during those 2 hours there was absolutely no one waiting before me. The costumers service is so awful the front desk lady was playing on a game on her phone while taking my information we should not support such bad customers service I will never stop to TA ever again
-
October 2023 by Wes Mikel
I stopped at the TA service shop on 10/21/23 around 11am to see if I could get my line coming off my power steering reservoir replaced and the o ring under the fitting replaced as my power steering was leaking on my Peterbilt. It should be an easy 30 min fix. I was told that no mechanic was going to be on duty the entire day by the black woman at the shop counter and was told to check back in on Sunday at 4 pm. I checked in again at 4pm on 10/22/23 and was told I was the 2nd truck in line by the young white girl working at the shop counter. She said I would be in the shop by 6pm after they replace the batteries in another driver’s truck. I wasn’t brought into the shop until 9pm and was then told that they couldn’t fix my truck because they didn’t have the parts and I had to wait til Monday morning and they would fix it then. All that needed to be replaced was an 8 inch 1/2 inch power steering line and a rubber o ring. Very simple to do yet I wasted my entire weekend waiting here to get it fixed when I should’ve just went somewhere else and got it fixed. Don’t waste your time and money coming here to get any work done on your truck when the shop can’t make simple basic repairs that a monkey could do. Now I have to go waste my time at another shop to get it fixed. Apparently this truck stop doesn’t understand that time is money and truck drivers can’t afford to waste our time and money. We work for a living. I will never waste my time at another TA ever again. For now on I’ll go to a real shop like Peterbilt and get it done. I wish we could charge TA for all the time they waste of ours, I bet their sorry attitude and service would change then.
-
September 2023 by Brian R
Not 24 hours should lose the Ta brand badge, no sign saying why or hours they are open.
-
August 2023 by Ramanpreet Singh Randhawa
The service shop is Ridiculous, put me on waiting list for oil change at 15:30, no one is in front of me and after 4.5 hrs they say that they can't get me until next morning. They are bull ...t.
-
July 2023 by Elias El Hajj
Great job and friendly crew clean restrooms
-
June 2023 by Nhathan Nguyen
Joanne, Mario , & javyeh was really helpful. They couldn’t came anytime sooner to help a brother . I’d came in dirty .. needed a shower & funds for the roads . Was able to process it smoothly with these folk’s help .Spacious parking as well .. although don’t know have safe it is , thought Chicago was pretty grimy .. but , the professional staffs here got me think otherwise .Drop by for fuel & showers .. they’d be sure here to help you out !
-
June 2023 by Okd
Wow, what an incredible act of kindness! Today at TA truck stop at Popeyes; my heart are filled with warmth about how generous the manager who gave me free food when you were in needI applaud you, you’re amazing for going out of your way to make a difference in someone's life. It's small gestures like this that truly make the world a better place. let me tell you about a heartwarming story! I lost my wallet but was fortunate enough to have some TA ultra points to purchase food. Though he thought his points were scanned, the kind manager surprised him by offering some delicious friend chicken free of charge. You know why? Because that's just the kind of him! Thank you thank you ? . ( he is the white guy who work in the kitchen ). He should be promoted for being such a kind.
-
April 2023 by Sonya Trump
If I could, I wouldn't give even one star! Disgusting car service, lazy and do not understand anything about their work !!! Don't go there!!! They had to make a basic repair, so they did it that the next day it had to be repaired again, but they took the money! And we waited all night and the next day for another 4 hours.....These repair shops MUST be closed!!!
-
April 2023 by Matthew Polhamus
This TA is an abomination. Filthy lot, no restraunt and prices are double elsewhere for roller dogs, candy, and everything else. No food until 10 am earliest, and none after 9 pm. Popeyes employees are rude, and have an entitled attitude. If your white good luck getting served without scorn and contempt from many of their employees. The overnight security Officer is a great guy and takes protecting drivers in their rigs seriously. He doesn't hide out like many others but is actually out there watching over us while we sleep. Overall this TA is a shanker sore on the world of truckstops. Do not stop here except to sleep. It is a safe respite if that Security Officer is on duty.This place is sad to see after what it was in the 80s and 90s.
-
April 2023 by Buzzard Bait
I got food poisoning from the Popeyes and got 2 ticks on my sweatshirt from walking across the parking lot. The parking lot is trashed, used tires laying everywhere full of stagnant water. Good place to catch the West Nile Virus.
-
April 2023 by Thomas Haacke
Price gouge for tires. Quoted $350 for one tire then charged $440. Charged 2.5hrs labor to drive 12 miles and change 1 tire. End of the day over $900 for a recap drive tire. DO NOT USE IF YOU KNOW WHAT GOOD SERVICE IS.
-
March 2023 by Stepan Huminetskyy
the people who work here don't want to work.....I waited for the cashier to take a for diesel fuel resit 20 minutes, and I didn't wait...
