AutoZone on Pendleton Pike in Lawrence is a leading retailer of auto parts and accessories. Reviews highlight consistently outstanding and friendly customer service, with staff described as going above and beyond. Specific employees are noted for their amazing help, professionalism, and fantastic job installing items like headlights and batteries, often saving customers significant money. The staff are knowledgeable, courteous, and make stressful situations bearable with their confidence, care, and humor. Parts are often in stock, and the service encourages customers to make this location their new preferred store. This caring service ensures customers keep coming back.
Great service! Had a battery issue and they answered my questions, tested it, and changed it out for me after uncovering the problem. Danny was really helpful and I’m grateful she was there to help me with my problem!
August 2025
The Pendleton Pike location was awesome. Friendly and part was in stock. Have used other locations before. This will be my new location.
July 2025
Belle tire wanted to charge me close to $300 to put in a new battery. Took it to AutoZone and Jonathan, their outstanding customer service person, installed a new battery for me at no cost. My battery was under warranty and Jonathan did a fantastic job that would've taken me a lot longer to do.
