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March 2024 by David George
Amazing service
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March 2024 by dinah goodnight
Walked in needing tires, walked out with a new set installed. Very pleased.
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March 2024 by the late prepper
I'll have to give them three stars went in for a oil change and when it was done they didn't put in a updated sticker for when my next oil change will be do and didn't inform me that my battery was going bad will have to stick to one of there competitors that keep customers informed
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February 2024 by Larry Drown
I don’t usually write a lot of recommendations but these guys and ladies are top notch , VERY friendly and they get the job done and go above and beyond for their customers, Veterans… this is an all American company who love their Veterans as it reads on their front door, only having 1 vehicle I had to leave my truck there for repairs because of the length of repair and or waiting on parts so called for a taxi to get a rent a car on one occasion and a taxi on another due to them being short handed on mechanics and the Owner himself insisted on on taking me and picking me up from the rent a car and to and from home. That is the level of care they have for their customer, from the lady behind the desk who really knows her stuff to the owner himself and everyone in between what a great place to get the best care for all your vehicles hands down. I would give this place a higher than 5 star if it gave the option, THANK YOU to Big O Tires and I will definitely be a lifelong customer. Solid repairs, top flight customer service and awsome quality.
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February 2024 by Bonnie Wilson
Professional, friendly, accurate, quick response and repair
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February 2024 by Ox Gamber
Very happy with my service. I'll be back to have more work done
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December 2023 by Mickey Chadwick
Thanks for being truthful
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December 2023 by Manny Evelyn
They got me in fast and took care of my car when I had a huge screw in the tire. They were friendly
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December 2023 by Cody Mendenhall
Got new tires they hold air and feel fine. But they don’t take care of your stuff here, they bent my center caps of my wheels
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October 2023 by ED G
Never trust people like this! I had them work on my brakes, started having noises I ended up taking it to a different shop. Come to find out they installed parts incorrectly leading to more damages! After I presented them with the invoice explaining all damages and repairs they proceeded to try and school me on the subject of brakes and how they work. They said everything they could to try and explain how the shop that fixed their mistakes were wrong in doing what they did in order to fix what was installed incorrectly. Its sad they don't have the decency to stand by their work and make it right but have no problem pointing the finger at they guy who fixed your mistakes. Stay away from this place and save yourself $$$ and the headache.
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October 2023 by Damian Stout
Took my work truck in for an oil change. Probably took 30 min. I enjoyed the golf magazines while I waited. Great price also!
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June 2023 by Auston L.
They were great about ordering the exact tires we needed. But when checking out they would not honor their "price match guarantee" (see below for the price match guarantee terms pulled from their website). I showed them a piece a paper with multiple local shops prices around that is cheaper for the same EXACT tires that were put on and they said, "well I can't do that because that's the price I get the tires for." If your business has a price match guarantee, I'm sorry you should follow that guarantee no matter what. It's not my fault that you pay that price for the tire. They also did not put back the valve stem cap that was on the tires when we brought it to be serviced. Will never go back to this shop and will never recommend this shop for anyone. You're better off going to belle tire. Not to mention when checking out another customer just picked up his car and when pulling out said something was not right and the mechanic never said a word to the guy and marched outside with an annoyed look on his face. Moral of the story, there was something wrong with it because they pulled his car back into the garage. IMPORTANT DETAILS Provide a current local ad or written estimate of the same brand of new tires including the size, speed & mileage rating, and we'll match the price.TERMS AND CONDITIONSProvide a current ad or written estimate from a local competitor, and we'll match the price for the same new tires. Price match comparison must be made with identical tires that have the same brand, style, size and speed, load index & mileage rating. Installation cost not included in the comparison. Offer does not apply to online retailers, commercial or fleet accounts. Financing or store card offers, warranties, bundle offers, free items, pricing errors, blemished tires, rebates, clearance, or out of stock or other similar discounts not eligible.
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June 2023 by Bethy Jones
I got a flat tire about 2 months ago and they fixed me up quickly and was wonderful. Well I got another flat tire and decided to fix that and the other two tires. Not only were they quick replacing 3 tires, they double checked the tire they put on last time and discovered it had a nail in it and fixed that as well. They are super friendly and they go above and beyond for customers. I wish all the staff members sweet dreams and good fortune.
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May 2023 by Greg Cloud
I had to be towed from I-65 South heading to Louisville when I got a nail in my tire. John the manager was super helpful and Cody the technician was amazing. Didn’t try to sell me a new tire. Was able to plug it and get me back on the road. I would recommend them if you have any or tire repair needs.
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May 2023 by Michele Thomas
Our family has been loyal Big O customers for many years. Their skill and honesty are A+, and the customer service is incredible. Wouldn't take our cars anywhere else--thanks to John, Allen, and all the true professionals at Big O!
