O'Reilly Auto Parts is known for its friendly and helpful staff who go above and beyond for customers. One customer shared their experience with Rob, who assisted their daughter with car trouble while traveling through Lebanon. Rob performed a VeriScan diagnostic check, explained the results, and ensured she got back on the road safely. Another customer praised Daniel and Jacob for staying late to help fix a broken trailer hitch during a road trip, preventing them from being stranded overnight. Additionally, a satisfied customer noted the staff's willingness to diagnose their truck's problem quickly, allowing them to fix it efficiently at home. Overall, O'Reilly Auto Parts provides excellent service and support for all automotive needs.
Kylen in Lebanon, Indiana went above and beyond to help me sort out the issu with my warranty alternator issue. I can't express how greatful I am for his dillangence!
January 2026
Walked in needing help changing my windshield wipers before my trip yesterday and Kylen didn’t hesitate to help!
November 2025
Needed new windshield wipers for my car and found what I needed in two minutes, and the man behind the counter installed them for me in less than five on a cold, and very windy day. Will return for sure. Great customer service.
