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February 2024 by Charles Galloway
Came back Feb 24 and these guys are always great!
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February 2024 by David Brown
Excellent service
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February 2024 by Becky McClure
Great customer service.
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February 2024 by Andrea Kochanski
I walked 3 hours to this store on Friday 1/26 due to my mother shutting my phone off and wanting the phone plan put in my name and not having a car, so I had no option but to walk. I spent over an hour talking to the two men in the store, they were really kind and helpful and they seemed to know what they were talking about. They told me the entire account was switched to my name, they even called my mother to verify.Turns out I wasted 7 hours total of my life, (6 walking back and forth, 1 in the store) because they did nothing but change the account password and address. Which I could have done at home.I'm now sitting on the phone with Verizon customer service to handle something I WALKED THREE HOURS to the store to handle.I'm extremely frustrated, have to work, and don't have time to be sitting on the phone with customer service to solve something I was told was solved.Don't waste your time going to this store.
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January 2024 by Benjamin Garcia
Customer service was great
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January 2024 by Paula Meisberger
Evan is so Amazing this is the 3rd time we have worked with him. He goes above and beyond to make sure everything is perfect.
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December 2023 by Jade Albertson
Evan was really helpful and was willing to stay late to fix my phone! Even had a great sense of humor!!
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December 2023 by Joe Spate
CJ was absolutly fsntastic! Patiently walked me tbrough ALL the steps!!
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December 2023 by Tom Gillespie
Cody and Tyler are the best at fixing your phone!
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September 2023 by Christopher Kearby
Extremely helpful and professional all around.
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September 2023 by Suzy Mares
Great experience! Evan was very knowledgeable and said a lot and I mean a lot of questions for me
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September 2023 by Lila Torp
All service employees have been willing and able to clean up any problems immediately.
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August 2023 by Cherise “Precious-Re” Taylor-Bell
My associate that I dealt with was awesome. He was patient with me and all my issues. He did an awesome job, but I forgot to get his name. But he has a nice pyramid like tattoo on his left arm.
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July 2023 by Paula Hall
I can't begin to say enough about Evan, an employee at the Verizon store in Lebanon, IN. He was so patient and helped me with my new phone far more than could EVER be expected!! Verizon is blessed to have someone with his knowledge and willingness to help their customers feel comfortable with their new phones!
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July 2023 by Susan Weber
CJ was so helpful and patient with us. He made the whole experience of getting new phones so nice