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October 2023 by Andrew Anderson
Katie and all the team at Pro Wake are awesome. helpful, efficient, polite....They are the best. Thanks!
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September 2023 by Julie Traub
If I could give more than 5 stars I would. This is the most professional boat dealership I've ever dealt with. Best customer service hands down. They are so friendly and take such good care of our boats!
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September 2023 by John Cooper
Whoever is driving the ProWake truck through North Webster almost caused a major accident involving a semi on 13 & Armstrong. All because he was in a hurry. Is a life worth risking, just to arrive at your destination 30 sec earlier? 8/15/23
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September 2023 by Steve Smith
Witnessed a Pro Wake truck cut off a line of traffic on the intersection of 13 and almost causing an accident. Must have been in a real big hurry.
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May 2023 by Jack Mayer
Prowake Watersports boasts one of the most exceptional sales teams in the industry. They consistently provide unparalleled support, addressing every issue promptly and with a dedication to exceptional service.
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January 2023 by Debra Mast
Worst place i ever been to. They couldn't find the the drain plugs so they left it half full of water and also completely mangled my trailer. I've been after them for 8 months trying to have something worked out but they absolutely refuse to make it right even though they have proof and pictures of the incident. They also leave very very dishonest replies to bad reviews. This incident happened exactly as I described it above
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January 2022 by john h
Sooo this is my 2nd Prowake Supra SA450 , first was 2017 and now this new 2021 SA450 is awesome!!The detailing and technical upgrades are phenomenal! Two aspects of this purchase were challenging-- choosing the color scheme along with which options to add. Fortunately for me Carly the sales manager has the 'eye' and technical know-how to get the Perfect Match! The second issue is service and delivery and knowledge about how to implement the new investment. That is where Jeff shines. He is friendly, patient and literally walks you through myriad of controls while you drive the boat. Along with Mark the owner and the service department--Michelle-- Prowake is THE ONLYPLACE to buy a new boat and feel comfortable in the service after the sale!
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January 2020 by Janelle Kramer
I stopped in on a Monday because I was in the area and I knew I was ready to buy a boat. What I didn’t know is that Prowake was closed, however, Jared just happened to be there and saw me peeking in the window of their showroom and he opened the door inviting my sister and I in to look around! I had several questions, which were welcomed happily and thoroughly answered. One of the most important things for me in purchasing was how to get the boat to and from their place to have it serviced because I knew NOTHING about boats! Not only did Jared explain all the details of that process and how they could help but he showed us around their garage area where the boats are serviced! The area was extremely clean and well organized!After leaving Prowake, I knew that I did not need to go anywhere else because I would be purchasing my boat there from Jared. Through my conversation with Jared, I felt that he was honest, helpful, knowledgeable, personable, and reasonable. He also understood how much I valued his integrity, as well as my desire to have a long term relationship with him and Prowake as opposed to simply buying a boat there.Over this year of having my first boat, I have called Jared with a couple small issues (which turned out to both be my lack of understanding) and he and Prowake responded immediately to resolve these issues. Picking my boat up and winterizing and storing as well as summerizing and returning to me went flawlessly!I love my boat! I have spent numerous hours enjoying it with those I love! I can honestly say Jared and Prowake have my business forever! I am so pleased with my experience and to do business with a company whose word is backed by action is truly priceless!!THANK YOU JARED AND PROWAKE!
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January 2020 by Cheryl Suffel
the professional and friendships I have received from Prowake cannot be beat. They totally exceeded my expectations and I am a hard one to please ? Jared found a boat for me that had everything on my check list! the whole journey for me was a dream come true and he made sure I got the boat if my dreams . Daniel was patient and SO friendly to my son and I when he dropped the boat off. My son actually made the remark,Daniel would be someone we would hang out with. And in addition to all that... cookies delivered to my front door-you guys rock!
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January 2020 by Ean Frederick
The entire team at Pro Wake came thru for me. It started with my boat hitting a submerged object and destroying almost everything below the water line that was steering and driveline related. I posted about it on a Facebook page and Jared got ahold of me... he told me to call and speak with service because he thought they could get me in quickly... (this happened 3 weeks out from a trip where we needed the boat). Fast forward 2 weeks, and my boat is done!!! I trusted this place to do the work on my boat and save my vacation. They did that, and were super kind in the process. 5/5, and they will continue to get my business from now on.
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January 2020 by Shelby Carmichael
Pro Wake is the place to get everything you need! You will be guaranteed to have great service whether you are in the market for a boat or boards to ride! Jared and the team at Pro Wake will put you first to make sure you get exactly what you came in for. I highly recommend Pro Wake for everything you need to enjoy the lake life!
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January 2020 by Matthew Polk
It took us a while to pull the trigger, but Jared didnt give up on us. We were very impressed withhis professionalism. He really knows his stuff and doesnt sound like a salesman, but he makes you want to buy a boat from him. Top notch all around! Thanks Prowake!
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January 2020 by Andrew Mercker
Pro Wake staff is top notch. Setting up a demo was easy and Jared and Collin worked around our schedule. Jared answered all of our many questions and helped us to locate the boat we eventually bought. Everyone at Pro Wake made us feel like a part of the family. Thanks!
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January 2020 by Jim Bushey
Mark Richards runs an outstanding dealership and Jared Lencke was very patient and knowledgeable about all aspects of the boating industry. Would recommend Pro Wake to everyone!
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January 2020 by Alex Pinnington
We recently purchased a Harris pontoon from Pro Wake Watersports and our experience couldn’t have been better. From the moment we met Jared and Collin, we instantly knew that Pro Wake was our dealer of choice. It took us over a year to find a boat and dealer for us and at no time did they push us into something that wasn’t a good fit. They took the time to get to know our family and were always so kind, patient, understanding and professional in helping us find the perfect boat. We are grateful of the friendships that we have made.
