O'Reilly Auto Parts offers helpful service, with staff going above and beyond to assist customers. Many find the store easy to navigate and appreciate the friendly atmosphere. However, experiences can vary based on who is helping at the front. While most customers have a positive experience, some have faced issues with receiving the wrong parts even after bringing in the old ones for reference. Additionally, there are some concerns regarding the return policy for rented tools, but the selection of tools for purchase is good. Overall, O'Reilly Auto Parts is recommended for parts needs.
I left autozone to go to oreillys because staff at oreillys actually went out of their way to help me, that simple. Thanks to the young man who was helpful and patient with me since I know little about cars, my recently passed spouse handled these things.
November 2025
Jay is the best! Helped me fix a major battery issue after Walmart screwed things up bad. Very patient and took the time to thoroughly test both batteries in my car and replaced them the correct way. Great warranty for both batteries as well. This place has definitely found a new returning customer
October 2025
Love this store Crew is fantastic. Absolutely stellar management