October 2014 by Alison Mil
The whole reason I stopped by the Sunoco on my way to work was because it was cheaper than the rest I had seen in town, but once I got there, I had begun to wish I had gone to Chuckle's instead. The problems started when the pump I was at wasn't working, then when i went inside to seek assistance, the woman behind the counter told me that i had "Broke it" and "you'll have to wait until i figure out how to fix it. Did you hit cancel?" and i said yes, and that i would try again, and as i leave she says "Or go to another pump." I still couldn't get the pump to work so i waited until the car behind me left, backed up to that pump, and put in gas. I didn't pay as much as i had originally planned, and it was because she was being rude, and I was almost late for work. When i Went inside to pay, she ignored my presence, and took her time helping the girl buying a lottery ticket in front of me. When i finally got to pay, she told me to use the card swiper (for my debit) and when it messed up, she sighed loudly and hit a button to reset it, and then i swiped my card again. When it went through, she pushed the receipt across the counter, said, "there you go." with her back turned, without so much as eye-contact, a smile, or a "thanks for coming in." Needless to say, I won't be returning, and neither will anyone who I tell this too. As someone who works in retail, and also deals with the public, i understand that it may be hard to push through a hard day and smile, but if you can't do that, then you shouldn't be working with the public.I'm a quiet person, but if it had been anyone in my family, she would have had a very angry, very vocal customer on her hands.
