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January 2024 by Tom Sandin
My mother-in-law called me and told me her battery needed to be replaced, so I called Advance Auto and talked to Trudy about buying a battery and having it installed. I live in da UP of Michigan and Trudy took care of everything and my mom had the new battery installed within 15 minutes after I got off the phone with Trudy... Thank you Trudy and Advance Auto for taking care of our mother...
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June 2023 by Juan L Mitchell
Good parts
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May 2023 by Kenton Vavrusa
Paid an Uber to go rent a tool and fix my rental that broke down. Opened box and the rental tool was broken and worthless
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May 2023 by Notnek Asurvav
Paid an Uber to go rent a tool and fix my rental that broke down. Opened box and the rental tool was broken and worthless
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March 2023 by Zachary Kaplan
Drake was very helpful, great customer service, I will definitely be returning for more parts in the future. Thank you
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October 2022 by Lisa Imes
Clean store and friendly employees
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February 2022 by Mike
Decent store for autoparts and most car care needs. They have a decent rewards program. My biggest complaint is the only way to receive a discount is to purchase online and either pick up at store or have items shipped. I can get a 25% discount only if I buy online and go to the store in 30 minutes to pick up, but not just walk in and make the purchase and get the 25% off. I would actually probably spend more money in store too.
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February 2022 by Peter Rekitzke
Under staffed!
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January 2022 by Skorpyun's Lair
This is a long story so I'll do my best to shorten it.My car was in the shop with a bad control arm I had purchased from advance about 2 years ago (driveworks brand).I told them it was under warranty so they were waiting on parts. At one point they didn't have driveworks so, they upgraded me. It arrived. The day I go to pick it up, they couldn't find my order. The salesman instructed me to call corporate because he can't see the order info at his store. After speaking to (and paying) corporate, the salesman didn't want to send the part until he had the order in his system and didn't know how long it would take, saying he wouldn't "let parts leave without payment".But, I already paid corporate, who called his store with me on the line, so he knew it was paid. Because of this store treating me like a potential thief, the garage was held up with my car on their lift and I ended up having to bring the old arm back PERSONALLY, to receive a refund, because they wouldn't just let the garage swap it out.I gave the garage my original receipt. This location could've processed a swap over the phone, sent the swap receipt with the driver, taken the original receipt back with the old part, DONE! But, a stubborn employee chose to follow the set of company rules that are most inconvenient, to everyone.Not to mention the pricetags are going up, coupons are not as plentiful and these attitudes have pushed me back to O'Reilly's.
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May 2021 by Damian Holt
Always love advanced auto
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March 2021 by Mike Borkowski
Safe and friendly staff. Very nice people to work with.
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March 2021 by Craig Klauer
Quick service
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November 2020 by Stephen Susko
Ordered online ready for pickup in 30 min
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October 2019 by Dan Broertjes
Lots of automobile products.
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June 2019 by Bubblegum Crisis Fan
Friendly professional service ?
