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December 2023 by Sonda T.
We have always received great service at Hirata's. It is a very reliable and trustworthy business. We have been customers for years and will continue to be. Prices are very reasonable.
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December 2023 by Steve Stone
Very nice people to do business with
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November 2023 by Ted Williams
Not sure if this is a fair rating , but they never returned my calls ,even tho a friend recommended them.
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September 2023 by Justin Lamar
Great job professional service never had a problem will be a customer forever
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July 2023 by Esi -Skyrim,fallout,call of duty
Stoped by to get a quote for my car and 3 weeks went by called them multiple times and drove over there a couple of times because online it said they were open but when I got there they were closed even on the door it said they should be open highly do not recommend unless you want to wait a long time just for a quote not even for them to fix your car I wish I could put 0 stars
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June 2023 by Doug Hurst
Kudos to Jim and his team at Hirata's! If you're looking for a shop to repair or maintain your cars in the Lowell area, this is the place. I was back in town for a visit and Hirata's fit me into their busy schedule to repair my broken vehicle. They took the time to diagnose and fix it so I wouldn't have a problem on the road the next day. All this at a quite reasonable price!Hirata's is the type of honest, friendly business that I remember about Lowell and I'm glad to see that this reliable, conscientious auto shop is still serving the community. If you're new to town and looking for a great auto repair shop, I can give no stronger recommendations than Hirata's! Thanks again!Service: General repairs & maintenance
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February 2023 by Cherie Whybrew
Excellent service. Repair done quickly.
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February 2023 by Edward Kaminski
Great Family owned business. They keep my cars maintained and on the road.
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January 2023 by Ryan Booth
Good people , they went above and beyond.
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October 2022 by annette harmston
We have been taking our vehicles there for years and they are great to deal with! The manager Jim is truly a great guy super honest and will never sell you something that you don't need. Wouldn't take my cars anywhere else.
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October 2022 by Maria Pannone
I will definitely be taking my Subaru back there. I had an overall check of my vehicle...Very personable.My dog and I felt very welcomed while waiting. ? ?
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October 2022 by Lynn Garzelloni
Excellent work, service, attention to detail and an amazing paint job!
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September 2022 by Jon Taden
Always take care of our family regardless of how busy their schedule and they do it right the first time. Wish we would have found them earlier.
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April 2022 by Jeremy Biancardi
Great guys! Dave went above and beyond and truly helped me get my truck back on the road! Extremely happy!Service: Body & Trim
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April 2022 by Ian Harris
Price is crazy and work was ok
