-
March 2024 by Lesley Erpelding
Always speedy service and I consistently have pleasant interactions with staff
-
March 2024 by Tammy Keck
I use this store all of the time. Everyone is always so nice and efficient!
-
March 2024 by Sherri Roppo
Every employee at the Lowell,Indiana location are Friendly, helpful, and professional.
-
March 2024 by sharon barnett
Friendly, quick
-
March 2024 by Emily Thacker
Customer service
-
January 2024 by Alaine Novak
The UPS Store located off of Commercial Ave. (Deanna Dr.) in Lowell, IN is a very busy franchise in our town. It is conveniently located but since (regularly visited by locals) can be difficult to maneuver in the allocated parking area. The parking is limited and there are “bumps & bruises” or potholes leading to the street (Deanna Dr.) Many cars access the strip mall area (North) leading from busy stores ie. grocery franchise, restaurants, health club & bank etc., leading past the UPS Store. This makes parking, running into UPS & exiting a challenge especially during the peak daytime hours. That said the store is run efficiently & the employee’s helpful, courteous & friendly. The store is very clean & wait time low. There is a self scanner should you need to simply drop off a return. It will print out a label to affix to package & produce your receipt simply & quickly. You can purchase boxes, labels & other mailing accessories as well. The store is open on Sunday with limited hours which is a perk & closed on holidays. I am not affiliated with UPS this my own personal experience & review.
-
October 2023 by Sean Patterson
Ups could not find my house. My house is easily found when lookin up online. It's in town. So ups claimed they could not find my house and left my package at the ups store. I went to the ups store to pick it up and they made me pay them 5 dollars to retrieve my package that I did not request be left there. Really disappointed that my package was held for ransom for a drivers mistake. Yes I know it's just 5 dollars and if it was due to my own negligence I would happily pay it. Ofcourse I paid it though and retrieved my package due to a lack of options.
-
September 2023 by Andy Knol
Easy to get what I needed, friendly staff
-
August 2023 by Denise P.
Always great service and fast !
-
May 2023 by Matt Koester
I've visited this location twice bow and have had no issues whatsoever. Everyone I've dealt with is super friendly. There is no line, and I've been in and out quickly. Need to get some of the pot holes fixed in the parking lot, though.
-
April 2023 by Michelle Ferrero
Everyone is always SO friendly and helpful... whether they are processing MANY Amazon returns or making copies!
-
April 2023 by Nina Wilson
We use this UPS store always and for many reasons. Amazon returns, copies of hand drawn Christmas cards, mailing EVERYTHING. They are the best in our eyes.
-
September 2022 by D P
Very helpful with Amazon returns.Everyone in the store is helpful and friendly.Store hours are much better with new owner. They take care of notory, faxes, print signs (like garage sales), banners and wedding invitations.
-
August 2022 by Stanton Rayson
Friendly, above-and-beyond customer service. Good work!
-
July 2022 by Tiffany Turpin
How do you charge the customer $5 for accepting a pack when the customer already paid for shipping? Shady and I DO NOT RECOMMEND THEM
