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August 2025 by Delmer
The reviews on this page are more of a reflection of USPS as a whole, however the lowell branch is extremely friendly and fast. They do have high prices but that is expected shipping with a premier service. I would stay away from buying any packaging or labels here due to cost. However, the staff is always friendly and knowledgable.
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August 2025 by Joshua Jones
Karleen is a super sweet lady that's usually tending this office. As helpful and nice as can be.
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January 2025 by Jesse Forrester
I have done 50 transactions with the Lowell post office within the past 2 months. The staff inside is very nice and always helpful. Usually the line moves at a quick pace. Only time I have seen it stall was because a customer needed a ton of help and was asking a bunch of questions. If you have everything prepared and you go in during non peak times, then you are usually in and out of there in a minute or two. Lowell has a huge amount of real estate to cover with limited resources. I think they do a great job. My only dream ask is for a self service kiosk… it could help during the peak times for people who already have their stuff ready to rock. :)
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January 2025 by Molly Logan
This post office is a joke. They left a piece of paper stuck to my mailbox claiming my apartment was vacant, even though i went through the change of address online 6 MONTHS AGO, and have been receiving mail. I try to fix the problem and they’re closed in observance of Jimmy Carter. WHAT A JOKE
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September 2024 by Aiden Nazimek
Most incompetent post office in the region they will lose your mail. Staff is rude unhelpful and unprofessional.
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September 2024 by K Porter
The delivery guy apparently gets really lazy on holiday weekends, he just dropped everybody's package in the apartment complex to the office which is closed on weekends. Called to complain and got a really rude postmaster who made nothing but excuses for his incompetence.
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June 2024 by michael malone
Carrier got mad and threw the return package in the back of truck….it was a light bulb
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April 2024 by William Delaney
Karleen was very nice and helpful.
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February 2024 by John Hornickel
Very professional and efficient .
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December 2023 by Katie Jasinski
Terrible service. Constantly getting wrong mail. I just tracked my package that was supposed to be delivered Thursday. Package was already by this location. It’s Saturday. Still says package is at the post office. I live two blocks away. And now it won’t be delivered until Monday. Ladies behind the counter are not people people. Very rude. My son has had problems with getting his banking mail delivered because of the post office not accepting it. But they KEEP DELIVERING mail for people who do not or have never lived at my address after I have left notes, messages and complaints. And our carrier delivers wet mail, leave the mailbox open with mail hanging out sometimes… 0/10.
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August 2023 by Chadrach000
Friendly staff, typical post office supplies
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October 2022 by Ann Marie Curavo
Maybe waited a minute w/1 person in front of me. Clerk/counter employee was friendly & helpful.
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July 2022 by Hendresz
paid 250$ for express shipping and i cant even pick up my package a day early even though they have my package there. On the website it says i should be able to pick it up, but this place wont because if they do it for me they have to do it for everyone.
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March 2022 by Krystin Kirk
No matter what time of day you go even if there’s one person ahead of you you are waiting for 20+ minutes. Second day in a row I just went and waited in line and walked out because there were still two people ahead of me and the time was insane! The woman and the gentleman that work there are both beyond slow and I’m not sure why there isn’t anyone in any of the offices that can come out to help when the line is out the door or when they notice that a person is waiting in line for 20 minutes when only one person is ahead of them.
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January 2022 by Katy Wienke
Terrible service! Got our first snow of the year and it’s barely a dusting on our road/driveway. Nothing is blocking the mailbox. But I got a message that my package was “undeliverable” because they couldn’t access our front door. They didn’t even try. My husband has a small sedan and he got up the driveway no problem.Also, we frequently get other people’s mail delivered to our address but apparently they can’t deliver our actual mail.
