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March 2024 by G ball
While I waited, I watched these employees treat people very well. The ones they obviously knew and those they didn't know. I do not live in the area, visiting family in a neighboring state/city. They went above and beyond working and explaining. They fixed my issue.I highly recommend based on my experience.
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March 2024 by Jerome Wiley Segovia
Unable to pick up customers from across the busy local highway out front. Clean bathroom.
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March 2024 by Bethany Stewart
Had a nail in my tire ?I was right in and right out and it didn't cost me a dime!
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March 2024 by M Perkins
Poor management.
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March 2024 by CE M
Took care of my frontend alignment on my jeep, took less than an hour total. Great service !
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January 2024 by Joyce Peters
I had a wonderful experience. They are friendly and honest. I took car in for busted belt on tire that oil change place told me I needed fixed. They said nothing wrong with tire but rear brakes were 10%. Came back next day and got brakes fixed. They were fast and friendly got people in and out. They get 10 stars for the way they treat their customers. This is the best customer service I have had in a long time.
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January 2024 by Becca Morgan
Amazing service!!!! Process of booking appt online was quick and efficent. The staff was friendly and very knowledgeable. Kept me updated on the progress through out my appt. Didn't take long to service my car. Very happy with service I received. Will definitely be going back.
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December 2023 by Cierra Hickman
Got all four new tires put on my car in early October after they did that the man at the front desk who talks way too much and trying to sell you cant miss him, says my toes on my car are off which did not make any sense the fact I just got an alignment done on my car in north vernon. The man said they can fix that obviously would have to give them more money which was his plan. I told him no I'm taking it back to North vernon which I done today. Theres nothing wrong with my car all I had to pay was $25 bucks for them to inspect my alignment and it's perfectly fine at Miller Tire in North Vernon. I've gone to them before great men REAL men that won't lie to you. Luckily big o tires didn't rip me off on my brand new tires at least. And the guy that talks your head off was basically shamming me for the tires I bought and says they won't last long term and recommended I get these super expensive ones excuse me sir this is my money not yours. And when I rode on my new tires they are way better than my old ones I don't slip and slide anymore when the roads are just a little wet. So with that said if they tell you your toes are off or you need an alignment don't listen to them get a second opinion and I recommend Miller Tire highly. I don't know if it's cause I'm a woman or what or they want more money but they messed with the wrong girl that knows a little about cars enough to know that she's being lied to. That dude needs to shut his mouth I couldn't barely get a word out.
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November 2023 by Camokygirl
I had to get tires yesterday. Guy was professional, polite, and thorough. I got 4 new tires and an alignment. It took them around an hour. I thought it was pretty quick and fairly priced. There's a little patio area outside to sit and a pop machine to get a drink while you wait.
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November 2023 by Timothy Pearson
Took care of 2 problems I had with some tires. I'm very satisfied and was great dealing with the people I dealt with. I'll definitely be back.
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October 2023 by Sharon Williams
WOW!!!! All I can say about Madison big o and Scott Bomholt. Ist time at Madison big O. Stopped to get BMW checked out when it was making a noise after I had work done at another big o store. My car had major problems due to the other place who worked on it. At no fault of Madison Big O. they calmed my worries and went above and beyond making sure my car was safe to drive home. Now days it's hard to even get any business to be half way nice to u. To get service I got from Scott and big O in Madison as I said before just WOW! I am now a loyal Madison big o customer and won't trust anybody else with my car. I'll also be sending friends n family to Madison Big O. I can't say enough about the way I was taken care of here. Thanks again Big o Madison store. Having Staff like Scott working for your store will keep u in happy customers. He is definately one of a kind. ☆NEW MADISON BIG O LOYAL CUSTOMER RIGHT HERE!☆Sharon W.
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September 2023 by Kristeena Bird
I had an oil change for noon and my car was not taken back until an hour later. I understand waiting if it is a walk-in. But if I make an appointment for a certain time, I should not have to wait an hour.
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August 2023 by Angie Meadows
Scott was the associate that dealt with me. He treated me very respectfully and explained everything to me in detail. He didn't treat me like I was oblivious to tire's or oil changes although I am....lol. I scheduled the things I needed so I could check with the busy men in my life that I was getting a good deal and they were impressed.Thank you Scott for everything! You are my go to guy from now on for tire's! If you ever move on I too will go elsewhere.Scott went above and beyond and I appreciated the time as well he didn't rush me.Big O you need more employees like Scott!!Angie Meadows
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August 2023 by Maureen Staicer
Had a 10 am appointment for an oil change. Still waiting at 11:30 am and had to go back up to the counter to find out why it was taking so long. Apparently it was done but they were too busy to let me know that?.
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August 2023 by Mary Williams
I always use this Big O Tire store, the employees are polite and explain any repairs that needed done where I can understand. I buy my tires from here & get the oil changed in my vehicles here.
