CVS is a quick stop location that some customers prefer over larger stores. The store is noted for being very clean and fully stocked. Some employees are described as sweet, helpful, and understanding, with great service and a smile. The pharmacy can be very busy and sometimes short workers, but the staff is often very nice and pleasant. Pharmacists are commended for pitching in to help. There are significant issues with the pharmacy phone service. Customers report that phones often go unanswered, with waits over 30 minutes and calls being hung up on. This creates a problem for those needing to request prescription refills. However, an update notes that the pharmacy has recently begun answering phones again, with a wait of a few minutes. The rewards member club offers many deals and savings. While the pharmacy receives negative feedback about phone service, in-person experiences are often positive, with staff going out of their way to help customers get their medication even near closing time.
